Job Description

We are seeking a dedicated and skilled Hotel Maintenance Technician to join our dynamic Resort Operations team. The successful candidate will play a vital role in maintaining the resort's facilities, ensuring a safe and enjoyable experience for our guests.

This position involves a variety of tasks, including preventive maintenance, troubleshooting, and responding to guest calls.

Key Responsibilities :

• Engineering Projects and Preventive Maintenance :
• Execute engineering projects as directed by resort leadership.
• Conduct preventive maintenance activities to ensure the optimal functioning of resort facilities.
• General Maintenance Support :
• Perform basic tasks such as painting, caulking, and repairing wall damages.
• Troubleshoot and address plumbing issues in toilets, tubs, jacuzzis, showers, faucets, and sinks.
• Electrical and Electronics :
• Reset breakers and GFCIs, replace bulbs, and determine voltage using appropriate tools.
• Install, replace, and troubleshoot TVs, remotes, and other electronics.
• Appliance Troubleshooting :
• Troubleshoot appliances, replace minor components, and assist in full replacements as needed.
• Procurement and Inventory :
• Actively participate in the procurement and inventory process to ensure materials and tools are readily available.
• Utilize resort operations devices and software effectively (e.g., HotSOS).
• Communication and Customer Service :
• Communicate professionally through radios, phones, emails, and verbal interactions.
• Interpret and address guest needs positively and efficiently.
• Safety and Security :
• Follow safety guidelines and practices while recognizing and identifying potential hazards.
• Comply with all CFI / Westgate Resorts policies and procedures related to safety and security.
• Custodial Duties :
• Perform custodial duties as required by resort leadership.
• Professional Representation :
• Other Duties :
• Complete other duties as assigned by resort operations leadership.

Qualifications

• Minimum High School diploma.
• Experience of 0 - 1 year of hands-on trades & maintenance experience in a resort or commercial environment.
• The individual must be energetic, self-motivated, and expressive with a keen eye for detail.
• Communicative to excel in guest and peer relations.
• Ability to be versatile, work well under pressure and execute to meet deadlines.

Requirements :

• Must have and maintain a valid Driver’s license.
• Must be able to work weekends and holidays as required.
• Must have excellent communication skills and be able to read, write and speak English fluently.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand; walk; climb; bend; use hands to finger, handle, or feel;

reach with hands and arms; and talk or hear. The team member is occasionally required to sit and stoop, kneel, or crouch.

The team member must regularly lift and / or move, push and / or pull up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Additional Information

Why Westgate?

• FREE Ski pass benefit (while supplies last).
• FREE Ski & Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• $2.00 in meals in Team Member Breakroom.
• Comprehensive health benefits medical, dental and vision.
• Paid Time Off (PTO) vacation, sick, and personal.
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit.
• Wellness Programs
• Tuition Assistance
• Employee Assistance Program (EAP)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.

com with the job title and the location of the position for which you are applying.

Last updated : 2024-03-26