Position Overview

The Region Business Development Manager assists branch personnel in achieving annual sales objectives by providing marketing, sales, and business development leadership. This candidate will work with specific branches within an assigned region.

The position is a primary resource to meet and/or exceed the corporate objectives of sales volume growth, customer development and new business acquisition, working closely with the corporate National Account Department as resource for local and regional contacts.

Job Responsibilities

• Establish productive, professional relationships with key local/regional decision makers to targeted accounts as determined by branch personnel

• Coordinates closely with Western personnel, making appropriate introductions to key client contacts to assist with local account development based off the annual marketing plans
• Strong participation in professional trade associations including committee participation (ex. Ashe, APPA,BOMA, IREM)
• Identify, research and network with potential new accounts within assigned region
• Lead expansion into new recession proof markets to support the overall growth strategy
• Review and analyze results of past campaigns to facilitate development of new initiatives and parnerships within market
• Schedule, coordinate and present educational and persuasive seminars, presentations, workshops, and customer appreciation events
• Develop ideas on how to close existing opportunities with branch personnel
• Work with Corporate Marketing to develop and publish newsletters, social media, email blasts, mailers, and other customer publications
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Provide sales and presentation skills training to staff
• Manage, train, and analyze data of the CRM system
• Aid in the development and support of National Account partners within assigned region

Accountabilities and Performance Measures

• Meet/exceeds assigned activity expectations, implementing goal planning on an annually, quarterly, and monthly basis
• Uses CRM and company implemented measures to plan and track activity
• Achieves strategic customer objectives defined by company
• Completes strategic customer account plans that meet company standards
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame

Organizational Alignment

• Reports to Regional Management
• Closely coordinates with National Accounts Program Manager to strategize client targeting priority and account maintenance
• Works closely with Branch personnel to determine appropriate outreach efforts and methods

Environmental Job Requirements and Working Conditions

• This position requires 50% travel