About WEST10WEST:

WEST10WEST is an intimate 23-seat restaurant nestled in the heart of the historic West Village. Known for curating exceptional experiences through evolving share plates, natural wines, and crafted low-ABV cocktails, we blend modern flair with historic charm. Our commitment to culinary excellence and innovative flavors sets the standard for a welcoming and indulgent dining atmosphere.

About the Role:

• Experience in Fine Dining: Previous experience working in a fine dining establishment, preferably in a similar intimate setting, with a strong understanding of upscale service standards.
• Exceptional Customer Service Skills: Demonstrated ability to provide outstanding customer service in a high-pressure, fast-paced environment, ensuring guests feel welcomed and valued throughout their dining experience.
• Knowledge of Share Plates Concept: Familiarity with the concept of share plates and the ability to effectively explain and recommend menu items to guests, while accommodating varying dietary preferences and restrictions.
• Proficiency in Wine and Cocktail Service: A solid understanding of natural wines and low ABV cocktails, with the ability to make recommendations and provide information on beverage pairings to enhance the dining experience.
• Strong Communication Skills: Excellent verbal communication skills to effectively interact with guests, collaborate with colleagues, and relay orders accurately to the kitchen and bar staff.
• Attention to Detail: Meticulous attention to detail to ensure orders are taken accurately, food and beverages are served promptly, and tables are properly set and maintained throughout service.
• Team Player Mentality: Ability to work collaboratively with other staff members to ensure smooth service operations and contribute to a positive work environment.
• Adaptability: Flexibility to adapt to changing priorities and responsibilities, including the ability to multitask and prioritize tasks effectively during busy periods.
• Professional Appearance and Demeanor: Presentable appearance and professional demeanor at all times, reflecting the upscale atmosphere and standards of the restaurant.
• Knowledge of Culinary Trends: Awareness of current culinary trends and a genuine passion for food and beverage, with a willingness to continually learn and expand knowledge in the field.
• Responsible Alcohol Service: Understanding of responsible alcohol service practices, including checking identification, monitoring guest intoxication levels, and following applicable laws and regulations.
• Reliability and Punctuality: Dependable and punctual attendance to ensure shifts are covered and guests receive consistent service during operating hours

Qualifications:

• Demonstrated proficiency in serving in high-end or upscale dining establishments.
• Knowledge and expertise in menu items, including food and beverage pairings.
• Exceptional customer service skills, with a knack for creating memorable dining experiences.
• Ability to thrive in a fast-paced environment, particularly during peak hours.
• Collaborative mindset, eager to work closely with both front-of-house and kitchen teams.
• Genuine passion for culinary trends, flavors, and delivering top-notch service to our guests.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.