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We are on a mission to do something that has never been done before to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances.
As our nationwide growth accelerates, our Inside Sales team in Mechanicsburg, PA plays a key role in driving forward our mission of Bringing Happiness to Every Home™ by connecting with dozens of customers daily and laying the foundation for a five-star experience.
As an Inside Sales Representative at West Shore Home®, you will contribute to this mission by handling calls from our customers who are interested in upgrading their homes and scheduling appointments for our team of Design Consultants.
You will report directly to the Inside Sales Team Lead and work closely with our team of Appointment Coordinators and the rest of the Inside Sales teams.
Why Work at West Shore Home?
We are on a mission to do something that has never been done before to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances.
We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories : Leadership, Purpose & Values, and Compensation & Benefits.
What You’ll Contribute
In this role, you can expect to :
Kick off your Inside Sales career in our three-week training program led by our Training & Development team
Respond to inbound phone calls with the goal of scheduling sales appointments
Accurately document all necessary information into our CRM database
Handle customer requests to change scheduled appointments
Provide exceptional service to our customers while maintaining key metrics that drive our business forward
More to Know
Schedule :
Monday-Friday (11 : 30AM-8 : 00PM) and one Saturday per month
or Sunday-Thursday (10 : 00am-6 : 30pm)
Location : Mechanicsburg, PA (On-Site)
Seniority Level : Entry-level
What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring :
A demonstrated history of commitment and growth in previous roles or academic career
Adaptability we use technology in a fast-changing, highly-flexible environment, and we hope you’re excited by the challenge!
A drive to deliver outstanding results and a willingness to share your insight to success
Sales or call center experience preferred, but we’ve had great success with individuals who have worked in retail, hospitality, or other customer facing roles!
We Invest in YOU
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We’ve got you covered with :
Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
401K retirement plan with company match
Paid holidays and paid time off (PTO)
Continued training & leadership development opportunities
Unlimited professional and personal growth potential
The guaranteed pay range for this position is $17.75 per hour to $19.75 per hour.
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16 states.
With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture.
While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal becoming America’s Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction.
If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
ISSMECH
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.
If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter. U30347% %%sales%%
Last updated : 2024-05-13
Full Time
Civic & Environmental Advocacy
$52k-75k (estimate)
02/18/2024
05/15/2024
westshorehome.com
LANCASTER, PA
100 - 200
2006
$50M - $200M
Civic & Environmental Advocacy
Choosing the right company is as important as choosing the right products. Our goal is to provide the best customer service possible. We are locally owned and operated, specializing in replacement WINDOWS, DOORS, SHOWERS, BATHS & WALK-IN TUBS. We strive to be the best replacement contractors, because we believe it is all about helping people. Our mission is to bring happiness to every home. To do so we have created a culture around our CORE VALUES (listed below). Our company lives by these values to become the most admired home improvement brand in the U.S. -Personal Responsibility -Integrity ...-Excellence -Continuous Improvement -Great Live for Great People We strive to give our customers the best home improvement experience possible. We make your purchase simple by providing world class products, the best interest free financing in the industry and exceptional installation and service all from one company. By offering a one-stop-shop experience and by cutting out the middleman WE MAKE IT SIMPLE. We offer a simple and easy home remodeling experience. Our one-stop shop approach has been developed to make the process as convenient as possible for you. From start to finish, the West Shore experience is designed to leave you happy and excited about your home! Schedule Appointment > In-Home Design Consultation > Pre-Install Inspection > Installation > Happiness
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The following is the career advancement route for Inside sales representative positions, which can be used as a reference in future career path planning. As an Inside sales representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside sales representative. You can explore the career advancement for an Inside sales representative below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Representative job description and responsibilities
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Contributes to the development of sales strategy to meet and exceed sales goals.
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Evaluate sales pricing to maximize gain balanced by target volume.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Representative jobs
Do brain games or logic puzzles.
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Ensure development of wholesale and retail channel.
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Follow, report on, and coordinate with, customer activities and needs.
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Goal Orientation with a Focus on the Client.
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Pull potential prospects through human touch.
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Step 3: View the best colleges and universities for Inside Sales Representative.