Company Description

At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams.

Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency.

We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work.

Job Description

As an Inside Sales Representative , you will be responsible for managing a sales territory. You will build relationships and drive orders with targeted dealers, builders & architect segments, develop your customer base by contacting new leads, follow-up on quotes and literature requests, and discuss projects with new and existing customers.

You will collaborate with outside sales reps and dealers to support revenue-generating activities and key channel partner follow-up.

The ideal candidate will enjoy speaking with customers over the phone in an office environment, have experience in a sales or customer service role in the construction or architecture industries, and have great communication skills with internal and external stakeholders.

Location : This position reports to our Pine Grove, PA office location 5 days per week.

What you will be doing :

• Communicate effectively with customers within your assigned sales territory, in addition to assisting with calls for projects outside of your territory
• Respond timely to customer inquiries, answer technical questions, and provide expertise to help convert to order
• Cross-reference quote request forms when speaking to customers and read / interpret architectural plans and specifications to ensure all pertinent information is collected during the initial call and properly transitioned to the Estimating Team
• Meet minimum expected call number, quote request, and generated sales metrics in alignment with historical performance of the territory and strategic growth goals

with a customer are added to the communication log

Liaison with other functional areas (Account Management, Engineering, Marketing, Drafting / Cutlist) to ensure a positive customer experience

Qualifications

• Previous experience in Sales or Customer Service Role (specifically in a customer-facing capacity)
• Experience in a deadline-oriented environment and able to handle changing priorities
• Strong organizational skills
• Strong communication skills with internal and external stakeholders
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
• High School Diploma or GED

Nice-to-Have :

• 2 years of experience in a related Sales / Customer Service Role
• Experience in the Construction or Architectural Industry
• Experience reading plans / blueprints specifications
• Associates or Bachelors’ Degree in a related field (ex. Architecture, Design, Business, Marketing, Communications, etc.)

Additional Information

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.

This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more.

We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Last updated : 2024-05-24