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Customer Service Representative (Teller)
$30k-36k (estimate)
Full Time | Banking 3 Months Ago
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West Michigan Community Bank is Hiring a Customer Service Representative (Teller) Near Holland, MI

WMCB is looking for a full-time CSR for our North Holland Office. Please visit www.wmcb.com for additional information.

General Summary:

The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Provide customer service in a professional manner. Suggests / makes introductions for cross selling and referral of bank products and services.

Job Duties & Responsibilities:

  • Process various financial transactions for customers
  • Answer customer questions
  • Cross-sell and refer products and services whenever possible
  • Knowledge and understanding of the bank’s products and services and the benefits they offer to the customer
  • Accurate balancing of cash drawer

Education/Experience:

  • High School Diploma or equivalent
  • Excellent customer service skills
  • Cash handling experience is preferred
  • Professional customer service experience

West Michigan Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$30k-36k (estimate)

POST DATE

02/15/2023

EXPIRATION DATE

05/16/2024

WEBSITE

wmcb.com

HEADQUARTERS

ZEELAND, MI

SIZE

50 - 100

FOUNDED

1976

REVENUE

$10M - $50M

INDUSTRY

Banking

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About West Michigan Community Bank

West Michigan Community Bank got it's start in 1976 when a group of leading Hudsonville citizens joined forces to establish a bank focused on the needs of local businesses and individuals. Local decision-making was a key driver behind the launch, which received strong support from residents and business owners alike. Initialy known as the Bank of Hudsonville, we were founded on the same principals that make West Michigan an excellent place to live, work and raise a family - strong work ethic, prudent fiscal stewardship and the willingness to always lend a helping hand. Our team lives and works... in the community. Our children attend the schools. Bank employees attend church and volunteer at numerous non-profit organizations. Much has changed since 1976. We have a new name, new ownership, and new management. We have added new service lines, enhanced our technology, added employees, and opened new branches to make banking easier and more convienient. But our core values and principles have not changed, and we are still focused on the West Michigan community. Our employees are knowledgeable and responsive. We listen and we care about the success of our customers. More
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