Job Title:

Inside Sales Representative

Dept. Name:

Sales

Reports to:

Sales Manager

Job Summary:

The Inside Sales Representative is responsible for working closely with sales team to manage and profitably grow West Coast Gasket business. The candidate will be required to meet or exceed sales growth and profitability growth within the assigned territory. The candidate will need to have the ability to sell all of West Coast Gaskets’ products to his/her customer base.

Education

High School Diploma or Equivalent. 4 year degree preferred or comparable experience.

Experience & Training

3 years in sales (preferably in the manufacturing environment). Experience with ISO 9001 environment a plus. Mechanical Engineering experience or knowledge a plus.

Skills & Abilities

Strong ability to build and maintain rapport with internal and external customers; Strong phone selling skills; Ability to prioritize workload; Strong oral and written communication skills; Strong time and task management skills; Strong systems and software skills - word processing, spreadsheets, computer applications; Goal orientation and self-motivation; Good analytical skills; Good negotiation skills; Some understanding of contracts; Ability to lead and function within team environments; Must possess strong interpersonal skills to deal with people at all levels within the organization and outside; Ability to pay close attention to detail, work under pressure and meet deadlines; Be adaptable and comfortable in a fast-paced, dynamic work environment.

Duties & Responsibilities:

Work within Team Sales Concept to maintain and grow the existing customer base

Maximize account retention through proactive and frequent customer contacts and rapport development.

Secure and maintain customer contact relationships with key decision makers, buying influences and users of products within each assigned account.

Improve existing customer business practices through the use and management of WCG Product Specialists, vendor partners, current industry best practices, new products and other available resources.

Respond to and solve customer complaints by deploying the necessary company resources.

Take a lead role in identifying, analyzing and solving service issues.

Establish and maintain clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments and other customer specific information.

Identify, qualify and pursue prospective customers that are new to the territory or currently buying products through competitors.

Prepare effective sales quotes and proposals to prospective customers that focus on applying WCG services, products and other resources to customer businesses.

Provide immediate response to sales opportunities as well as timely follow-up.

Qualify and pursue sales leads from other parts of the WCG, WCG marketing sources and vendor marketing sources.

Provide direction as required to other WCG employees such as market information, pricing strategies, product information or customer information.

Work closely with Sales Manager to assist in promoting sales and customer management through locations within assigned geographical area.

Achieving department goals on phone time and outbound calls.

Assisting customers in their compliance and training with industry safety standards relating to the products and services that WCG delivers.

Execute other tasks as may be assigned by sales management or executive management.

Physical Demands and Work Environment:

80% sitting at desk, 20% walking/standing; Bending, lifting up to 25 lbs. rarely; Heavy contact with computers/calculators, repetitive finger/hand movement; Strenuous eye focus utilizing the computer and paperwork.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Travel requirement:

• No travel

Experience:

• Sales: 2 years (Required)
• Manufacturing: 2 years (Preferred)

Ability to Commute:

• Brea, CA 92821 (Required)

Work Location: In person