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Insurance Customer Service Representative
$41k-51k (estimate)
Full Time 0 Months Ago
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West Century Insurance Agency is Hiring an Insurance Customer Service Representative Near Paramus, NJ

Position: Commercial P&C Insurance Representative

Company Overview: Join our dynamic insurance team and thrive in a collaborative and supportive work environment. We offer ample opportunities for professional growth and are committed to helping our team members succeed.

Key Responsibilities:

  • Address customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications in a prompt and accurate manner.
  • Engage in outbound calling and networking to identify customer needs and introduce appropriate products and services.
  • Foster strong relationships with clients, ensuring high levels of customer satisfaction.

Qualifications:

  • Prior office experience is essential.
  • Previous experience and knowledge in Property & Casualty insurance are mandatory.

Skills:

  • Strong written, verbal, and listening communication abilities.
  • People-oriented with relationship-building aptitude.
  • Excellent organizational skills with the ability to multitask effectively.
  • Self-driven and motivated.

Licenses:

  • Property & Casualty licenses are preferred. However, we're willing to sponsor the licensing process for the right candidate.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

  • Paid time off

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Education:

  • High school or equivalent (Required)

Experience:

  • prior Property & Casualty (P&C) insurance experience .: 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • Insurance Producer License (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$41k-51k (estimate)

POST DATE

04/23/2023

EXPIRATION DATE

03/30/2024

The job skills required for Insurance Customer Service Representative include Customer Service, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Insurance Customer Service Representative job description and responsibilities

An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.

01/17/2022: Norwich, CT

Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.

12/28/2021: Vineland, NJ

Completes customer’s transactional requests as provided by caller.

12/20/2021: Middlesex, NJ

Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.

02/11/2022: Portland, OR

Document their exchanges with clients, often using customer relationship management software.

12/22/2021: Helena, MT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Insurance Customer Service Representative jobs

Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.

03/08/2022: Portland, OR

An Insurance Customer Service Representative should have a good memory to remember details and data.

03/17/2022: Port Arthur, TX

They must be able to cope with a fast-paced work environment.

02/27/2022: Pierre, SD

Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.

02/16/2022: New London, CT

Should have the willingness to provide assistance.

01/09/2022: Rockford, IL

Step 3: View the best colleges and universities for Insurance Customer Service Representative.

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