Title: Issue Management Consultant

Location: Des Moines, IA

Duration: 12 months

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives. Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations. Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business. Work independently to make recommendations for support function by providing support and leadership. Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience. Collaborate and consult with team leaders in developing project plans, policies and procedures. Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.

Responsibilities:

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint)
• Strong Relationship Management skills.
• Excellent communication skills both written and verbal.
• Experience using Jira (Preferred)
• Risk Management knowledge (Preferred)
• Previous experience in Financial Services/Banking (Preferred)