It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

The Business Systems Analyst III (BSA III) is responsible for defining and documenting business systems requirements and ensuring technology solutions enhance and support business operations.

Specifically, the BSA III elicits, analyzes, communicates, and validates requirements andactively participates in all phases of the systems development life cycle. The BSA III establishes collaborative and effective partnerships with key IT and business representatives and is the primary liaison between the business and technical staff.

Our Investment in You:

• Full-time remote work
• Competitive salaries
• Excellent benefits

Key Functions/Responsibilities:

• Serves as the primary liaison between business and technical staff
• Leads workgroup sessions and works with business users to document and define business requirements
• Performs analysis and provides recommendations for new systems or improvements and redesign of current systems
• Documents functional specifications for system solutions and enhancements to existing systems to ensure business needs are met
• Analyzes and evaluates information gathered from multiple sources, reconciles information, and performs gap analysis
• Transforms high level information into detailed requirements
• Works with internal strategic sourcing, business leaders, as well as external vendors to define business and technical requirements
• Works collaboratively with other internal IT resources such as Application Development and Quality Assurance
• Leads, mentors, and coaches more junior Business Systems Analysts
• Works on medium and large size projects
• Supports BSA IV with strategic initiatives
• Other duties as assigned

Supervision Exercised:

*none

Supervision Received:

*General supervision is received weekly

Qualifications:

Education Required:

*Bachelor's Degree in Computer Science, Management Information Systems, or equivalent combination of training and experience

Education Preferred:

*BA Certificate

*BA Master Certificate

*CBAP Certification

*Master's Degree Computer Science, Management Information Systems

Experience Required:

• 6 or more years progressively responsible business and information systems knowledge including eliciting, analyzing, communicating and validating business and system requirements
• Experience in managed healthcare or insurance operations
• Experience with relational database concepts, as well as experience testing and implementingthird party applications and tools

Experience Preferred/Desirable:

• N/A

Required Licensure, Certification or Conditions of Employment:

*Successful completion of pre-employment background check

Competencies, Skills, and Attributes:

• Working knowledge of MS Office products (Access, Project, Visio, PowerPoint) and SQL
• Knowledge of all phases of the Systems Development Life Cycle required, with advanced skill and experience in the requirements, specification, testing, and implementation phases
• Strong analytic skills to conceptualize and envision the impact of change and propose new ways to do business
• Excellent communication and interpersonal skills with an ability to lead and direct others in a cross-functional organization
• Ability to meet deadlines, multi-task, problem-solve and identify and use appropriate technology to solve business problems
• Related experience in the healthcare or other service related industries preferred

Working Conditions and Physical Effort:

• Ability to work OT during peak periods (Non-Exempt Positions)
• Regular and reliable attendance is an essential function of the position
• Work is normally performed in a typical interior/office work environment
• No or very limited physical effort required
• No or very limited exposure to physical risk

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.