About this role:

Wells Fargo is seeking a Technology Business Services Senior Manager...

In this role, you will:

• Own the end-to-end process and collaborate with finance and Business Service Leads to ensure workforce processes seamlessly integrate across processes. This role will manage a central team as well as direct a federated team of workforce leads to perform workforce activities including:

• Resource and capacity planning

• Requisition approvals

• Location strategy

• Contingent labor management

• Span of control

• Remote and location exception management

• Move the lines (MTL)

• Workforce metrics to executive management routines

• Expense initiative management

• You will represent Consumer Technology to HR, Finance, Supply Chain, Technology Workforce and other central functions supporting workforce. As a process owner, you will provide vision, leadership, and industry expertise to establish consistent practices across Consumer Technology that integrates workforce planning with financial and portfolio processes. Previous experience designing and implementing process improvements at scale is highly desired.

Required Qualifications, US:

• 10 years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Required Qualifications, International:

• 10 years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• 7 years of technology resource or capacity planning experience

• Process management experience (Six Sigma, Lean Six Sigma or others)

• Familiarity with workforce planning tools in an agile environment

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders.

• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals.

• Ability to drive and lead organizational change in a dynamic environment.

• Advanced level leadership, communication, relationship building, negotiating, and influencing skills.

• Advanced proficiency in Microsoft 365

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.