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About this role:
Wells Fargo is seeking a Senior Quality Assurance Analyst...
In this role, you will:
Experience in pipeline management in production and/or quality
Utilize practices to perform advanced quality assurance and self-assurance activities including comprehensive reviews of multiple types of executive office transactions and case review quality assurance activities in support of federal, state, agency, legal and regulatory requirements
Perform advanced, comprehensive regulatory or high risk reviews of multiple types of executive resolution transactions and case reviews within multiple inventory types
Identify risk and problem areas and recommend improvement
Evaluate case intake, distribution, research, communication and resolution
Ensure customer issues are addressed while maintaining compliance with internal company requirements and standards and agency or government regulations
Ensure identified risks or problems are clearly documented and interact with appropriate parties for timely resolution
Perform second-level reviews
Mentor less experienced colleagues and assist with their development
Ensure corrective action on exceptions and problems identified
Provide guidance to team regarding documentation and resolution requirements
Communicate overall process or transaction quality
Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies
Required Qualifications, US:
4 years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience with Customer Remediation
Advanced Microsoft Office skills
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
Leadership experience
Procedure writing/editing experience
Training experience
Experience in developing and enhancing existing processes
@RWF22
Posting End Date:
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Full Time
Banking
$105k-127k (estimate)
03/13/2024
05/12/2024
wellsfargo.com
LITCHFIELD, MN
>50,000
1852
Public
SUSAN LEISHER
>$50B
Banking
Wells Fargo is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.
The job skills required for Senior Quality Assurance Analyst include Quality Assurance, Leadership, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Quality Assurance Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Quality Assurance Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Quality Assurance Analyst positions, which can be used as a reference in future career path planning. As a Senior Quality Assurance Analyst, it can be promoted into senior positions as a Quality Assurance Specialist V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Quality Assurance Analyst. You can explore the career advancement for a Senior Quality Assurance Analyst below and select your interested title to get hiring information.