About this role:

Wells Fargo is seeking a Corporate Security Associate Manager responsible for the safety and protection of staff, customers, and the workplace. Will coordinate existing security operations, and initiate/develop effective physical security programs and policies. Responsible for updating the organization’s management on security threats and liaising with outside agencies, including law enforcement and other first responders.

In this role, you will:

• Lead and manage Corporate Security team activities in operational and security related incidents to minimize risk of criminal incidents against company, individuals, or customers
• Ensure security policies and procedures are enforced to maintain staff and public safety, compliance with legal, regulatory, and corporate policy requirements within corporate security
• Identify opportunities for security process improvement, policy and procedure enhancement, and risk control development in corporate security
• Make day-to-day supervisory and tactical decisions and resolve issues related to customers and colleagues, handle staffing requirements, work allocation, and daily operations under direction of Corporate Security management
• Leverage interpretation of policies, procedures, and maintain knowledge of industry trends
• Develop and maintain effective physical security program
• Collaborate and influence all levels of professionals including managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Corporate Security
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 2 years of Corporate Security Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1 years of leadership experience

Desired Qualifications:

• Working knowledge of DMP alarm panels, Entre, Mastermind, Remote link programs. Experience in dealing with team member and technical escalation of DMP

• Experience leading a team in a call center/operations environment

• Ability to work evenings and weekends as needed or scheduled

• Monitor, process, and troubleshoot complex alarm issues in accordance with organizations security procedures

• Identify, troubleshoot, and analyze false alarm issues to reduce fines

• Lead projects and serve as escalation point to assist analysts

• Provide subject matter expertise and interpretation of procedures to team

• Provide feedback and present ideas for improving or implementing processes and tools

Job Expectations:

• Ability to work a shift within the standard hours of operation

Location:

• Charlotte, North Carolina (CIC)

Base Compensation Range:

$26.58 - $47.25 USD Hourly

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.