About this role:

Wells Fargo is seeking a Business Execution Director within Financial Crimes Operations (FCO) for oversight of the Consumer and Small Business Banking (CSBB) Deposits Customer Identification Program (CIP) & Customer Due Diligence (CDD) business function.

In this role, you will:

• Lead operations to ensure service delivery is undertaken to the required enterprise operations & controls standards to meet the business expectations.
• Fully understand the business processes under the remit and ensure there is adequate training and knowledge building within the team to support the business.
• Drive and motivate the team and establish a business and risk focused culture of high performance, ownership, accountability, transparency, and sustained performance.
• Drive the team towards continuous process improvements, identifying opportunities for increasing productivity, efficiency, accuracy and improving controls and where ideas to eliminate waste are encouraged.
• Build and foster collaborative relationship with business partners and stakeholders. Ensure there is regular connect with key stakeholders to review performance, priorities, and other business initiatives.
• Develop and monitor requisite reporting & business metrics to drive the right outcome for the business operations.
• Demonstrate ability to challenge existing processes where they do not align with the Target Operating model and suggest solutions to bring efficiencies in the process.
• Understand the cost of operations and continuously look at opportunities to drive the cost down without impacting the delivery.
• Maintain strong culture of control and conduct and ensure risk is managed proactively and all process have robust business resiliency which is reviewed and tested periodically along with lines of business and risk partners.

Required Qualifications, US:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4 years of management experience

Desired Qualifications:

• Experience leading and managing operations in a global banking / financial services environment, preferably with experience in Financial Crimes.
• Good understanding of regulations especially in the US market.
• Strong experience in managing people, developing strong performing teams and mentoring / coaching people to become leaders.
• Ability to work in a matrix environment and managing multiple competing priorities.
• Excellent verbal, written, and interpersonal communication skills.
• Strong understanding of operational risk
• Ability to drive change and transformation, project management & implementation in business operations.
• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas.
• Takes ownership and accountability for responsibilities, business outcomes, and for management of risk exposure.

Position is not Visa eligible.

Position may be removed early due to candidate volume.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.