At Wellpoint Care Network, our mission is to facilitate equity, learning, healing, and wellness by restoring the connections that help children and families thrive.

Many of the people in our communities experience a sustained lack of fairness and opportunity fueled by inequitable systems, laws and policies that create significant barriers to their ability to thrive. The resulting disparities in health, education, employment, and housing hold people back, while their families and relationships, as well as their health and self-worth, continue to suffer.

That’s where we come in. We believe we can create a world where children and families have a clearer path to their fullest potential. 

Job Purpose: 

Our next Facilities Manager will be responsible for coordinating tasks related to physical plant operations (including all buildings and grounds, utilities, energy management and safety/security systems) with the appropriate vendors and internal teams, and supporting the provision of a safe, healthy, comfortable, and welcoming environment for clients, staff, and visitors. The individual in this position will track and monitor maintenance and repair activities, contracted services, and custodial services ensuring the physical operations of Wellpoint Care Network facilities, which include the Capitol Campus and West Bend satellite locations, meet safety and maintenance standards in compliance with programmatic, state, and federal regulations and requirements.

Qualifications: 

• High school diploma or equivalent required
• Associate degree or bachelor’s Degree in facilities management, engineering, building trades, or related field preferred.
• Minimum two (2) years prior building maintenance experience required including proven success in the areas of interior and exterior building maintenance, preventative maintenance processes.
• Experience servicing internal customers in a business or a school is a plus.
• Project management experience preferred.
• HVAC knowledge is recommended including familiarity with hot water heaters and boiler.
• Understands Business Operations and use of building by each division and communicates with business personnel appropriately.
• Ability to provide a high level of customer service, responding promptly and efficiently to work order requests. 
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position. 
• Physical exam, drug screen, motor vehicle report, and background checks are required for this position. 

Duties:

Campus/Facility Operations 

• Receives, coordinates, and processes work order requests and ensures problems are resolved quickly. 
• Stays current with campus use, including being aware of and ready for facility events on campus; including both employee and guest events, and events held inside and outside. 
• Expands job knowledge to mitigate risk and support overall safety efforts by staying abreast of industry trends, compliance requirements, as well as current facilities management practices. 

Proactive/Preventative Maintenance Measures

•Monitors all city permits and required inspections to ensure compliance with legal requirements.

•Ensures building and grounds are in compliance with the requirements, standards, and/or expectations of contract partners, regulatory agencies, accreditation bodies, property, casualty, liability and workers comp insurers and auditors, and other partners.

•Engages in weekly, monthly, and quarterly planning to achieve completion of routine and preventative maintenance of all building facilities and property.

Position Details & Extras:

• Work hours are 7:00 AM - 4:00 PM, Monday through Friday with occasional (less than 5 times per year) availability during evenings, overnight, and on weekends to accommodate facility needs. 
• Ability to adjust focus and frequently use close vision, distance vision, color vision, peripheral vision, and depth perception. 
• Ability to exert up to 100 pounds of force to lift, carry, push, pull, or otherwise move objects, as well as move heavier objects using appropriate equipment. 
• Must be able to perform the following functions: read, write, lift, walk, stand, sit, squat, kneel, reach over shoulder and head, climb, balance, forceful pushing and pulling, repetitive bending and stooping, repetitive finger and wrist motion and repetitive use of arms and ability to move intermittently throughout the workday. 
• Moderate exposure to noise.
• Subject to frequent interruptions with ability to manage multiple tasks simultaneously.
• Demonstrates an understanding of the cultural differences among diverse groups and the need to adapt service provision to match these differences in respectful ways.
•  Public Service Loan Forgiveness (PSLF) - Wellpoint employees may be eligible for loan forgiveness under the Public Service Loan Forgiveness program. 

Organizational Information

Wellpoint Care Network has been a community anchor for nearly 175 years. We’ve been a local, human services provider for nearly as long as Milwaukee has existed as a city. What began as caring for children who lost parents to the cholera epidemic, has blossomed into an array of services for children, youth, adults, and families.

Since trauma is at the core of so many hurdles for so many people, we have made Trauma Informed Care central to our work. We started adopting Trauma Informed Care practices well over a decade ago in child welfare services. Soon, Trauma Informed Care became much more than a practice area – it is an organizational philosophy infused across our continuum of care.

Wellpoint Care also works to promote a diverse and caregiving environment to ensure that those we serve, and employ are valued, accepted, respected, and treated equitably. More than a decade ago, as we began our commitment to providing care that is trauma-informed and based on the neuroscience of adversity, it became clear that many in our community have endured significant, historical trauma. Without equity, no number of services can bring healing and true opportunity to the people we serve. We feel a responsibility to not only deliver high-quality, accessible services, but to remedy inequities in our systems and communities.

Wellpoint Care Network provides a rich continuum of services, including:

• Child Welfare and Foster Care 
• Support for youth who have aged out of care
• Care Coordination 
• Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment
• Professional education and clinical consultation (for organizations, schools, and individual/family)