Job Purpose/Authority Statement

Duties and Responsibilities

• Maintain a clean and orderly work space.
• Maintain and organize fully operation service vehicle.
• Turn in job expenses weekly or bi-weekly fashion for job costing purposes and have company related credit cards paid in a timely fashion and without penalty fees.
• Keep, properly maintain, and turn in calibration equipment at required intervals.
• Learn how to maintain high level of focus on customer satisfaction.
• Assist with installs and services those who extensive knowledge of refrigeration, electrical, controllers, hydraulics, calibrators, pneumatics. Provides telephone technical assistance as required.
• Travels throughout North America and Worldwide when required.
• Assist with training sessions at Service Seminars or at customer facilities.
• Interacts with engineering and manufacturing Dept regarding in-house and field equipment failures.
• Documents field trips and properly records paperwork.
• Capable of reading and understanding test reports and prioritizing workloads. Must be capable of driving a forklift. Knowledge of electrical safety policies, including lock-out/tag-out, and EPA refrigeration certification.
• Train to have a working knowledge of CRM database and Visual Manufacturing to review and enter data.
• Train to have a working knowledge of computer systems, e.g. Industrial Engineering drives, latest version of Windows OS, MS Outlook, and Word, Excel.
• Train how to operate vacuum pumps, PID controls, and work with low voltages.

Qualifications

• Employee must be able to perform simple math functions
• Have the ability to accurately use measuring instruments
• Be willing to provide basic tools required for the position
• Be willing to train as required and possess the ability to understand shop pick lists and travel related to job and accurately report time to job assignments.
• Must be capable of reading and understanding SOP’s and FDA/GMP’s and willing to work in an office environment or travel up to 2 weeks per month as required.
• High School Diploma/GED or comparable experience required.
• Must be able to follow direction
• Work in a fast paced environment
• Work cohesively with others, and learn to communicate effectively with customers.
• Training expected to last up to two years.

Additional Benefits: - (Direct Hires ONLY)

• Weekly pay (Thursday)
• 9/80 work schedule where you have every other Friday off
• 9 Paid Holidays (1st day, Including your birthday)
• PTO accrual (1st day)
• $2000 Retention Bonus (paid in 3 installments)
• $2000 Referral Bonus (unlimited* within guidelines, paid in 3 installments)
• Profit Sharing Bonus (beginning 2024, 3 years of service )
• Loyalty Bonus (after 2 years)
• Medical / Dental / Vision (eligible month after following 30 days)
• FSA / HSA
• Short/Long term disability & Standard
• Company paid life insurance (employee/spouse/each child)
• 401K company match