About Our Company

WeBox is an intelligent marketplace dedicated to group orders with individual meals, group catering and office pantry. By 2032, we will achieve $1 Bn Revenue (WeBox VKC) using technology (robots & AI) to be a leading provider of intelligent and sustainable solutions for group orders.

Job description

We are looking for an Operations Coordinator to manage daily operations. You’ll be responsible for the management and scale of our new Hub in San Francisco.

The Operations Coordinator at WeBox plays a management role in ensuring we provide the highest quality of service. In this role, you will be responsible for operation planning and team management. You are the person that is always up for a challenge no matter how big.

The ideal candidate will have talent in communication and experience in logistics. We expect you to be a reliable professional who is able to follow directions in order to ensure we meet our team goals. Our team's goal is to consistently provide high-quality service to our end customers.

Core Responsibilities

• Route planning support
• Driver support
• Partner support troubleshooting printers as well as installing printers for our local partners
• Sorting streamlined process support
• Inventory and daily audits
• Assist with recruitment and training of Sorting and driver workforce
• Onsite support for corporate clients
• Vehicle management
• Daily operation support and management include food safety, kitchen cleaning, equipment maintenance, materials order tracking, etc.
• Ability to identify key improvements to streamline the process
• Uphold Quality standards and OTD
• Additional responsibilities as assigned

Requirements:

• 2-3 years of delivery platform experience
• Professional, organized, team-oriented work habits
• Responsive to inquiries with a pleasant, friendly demeanor
• Excellent customer-facing skills, working with internal and external project teams
• Competency with Google Work Suite, project management applications
• Professional, good work ethic, on time, and upbeat personality
• Able to adapt, improve, retain knowledge, and follow instructions
• Organized, meticulous, and consistent, review your work before delivery
• Continuous improvement mindset
• Fluent in English
• Spanish is a plus
• Clean DMV record
• Drivers License / Valid insurance
• 4 door vehicle
• Must live within San Francisco, South San Francisco or Daly City area.

Preferred:

• Two years of experience in Food Delivery or Commercial Kitchen Technology companies/Startups.
• Two years of customer service experience in a High volume Restaurant / Retail experience