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VTH ECC Front Desk/Client Care PRN
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$78k-127k (estimate)
Full Time 2 Days Ago
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University of Georgia is Hiring a VTH ECC Front Desk/Client Care PRN Near Athens, GA

Posting Details

Posting Details
Posting Number S11075P
Working Title VTH ECC Front Desk/Client Care PRN
Department VetMed-VTH Admin Services
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ( https://www.uga.edu/ ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department
The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.
The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment as embodied in our Principles of Community ( http://vet.uga.edu/principles-of-community/ ).
College/Unit/Department website https://vet.uga.edu/hospital-and-primary-care/hospital/
Posting Type External
Retirement Plan TRS
Employment Type Employee
Benefits Eligibility Non-Benefits Eligible
Full/Part time Part Time
Work Schedule
Additional Schedule Information
Schedule will vary based on availability of employee.
Advertised Salary Commensurate with experience.
Posting Date 11/29/2023
Open until filled Yes
Closing Date
Proposed Starting Date 12/11/2023
Special Instructions to Applicants
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Position Information
Classification Title Animal Care Veterinary/Animal Science Paraprofessional/Professional
FLSA Non-Exempt
FTE 1.00
Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
-knowledge of veterinary terminology
-proven experience using hospital software, Vetview
-knowledge of payment processing systems within the Vet Teaching hospital
Position Summary
The primary responsibility for this position will be to assist the Emergency Critical Care team on setting appointments and receiving emergency patients during evenings, overnights, weekends and holidays. The ECC Vet Asst. will assist clients in delivering their pets to the ECC team which may include lifting/restraining and transporting into the ER. This position will also answer phones, set up appointments from local referring veterinarians, open patient charts in the hospital database system and process payments for services.
Knowledge, Skills, Abilities and/or Competencies
  • Ability to work in a fast-paced environment while demonstrating excellent customer service, high degree of confidentiality, openness to teaching and providing consultation to a variety of stakeholders.
  • Knowledge of general animal anatomy and ability to recognize signs of medical needs in a patient.
  • Possess proven knowledge of veterinary terminology.
  • Proficiency with MS Office suite applications and office machines like fax, copier, scanner, etc.
  • Excellent verbal and written communication skills.
  • Able to maintain confidentiality with sensitive information.
  • Remember, organize, and consistently focus on large amounts of detail and come to appropriate conclusions.
Physical Demands
  • Lift and carry up to 50 pounds, both assisted and unassisted.
  • Sit or stand for long periods of time and use of repetitive actions during the entire work shift.
  • Use of stairs and different/uneven walking surfaces is common.
  • Communicate effectively via telephone, e-mail, and in person to varied stakeholders.
  • Utilize computer technology for all applications in a manner that meets performance expectations.
Is driving a responsibility of this position? No
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? Yes
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
  • Be the first point of contact via phone or in-person for clients to bring their pets for emergency care or having been referred by a local referring veterinarian.
  • Provide assistance to clients regarding veterinary services rendered by communicating hospital charges and policies.
  • Receive in-coming patients at the Emergency front desk.
Percentage of time 50
Duties/Responsibilities
  • Assist in triage of patients, when able, to determine level of care needed by assisting in the completion of patient profile information.
  • Enter patient information into the hospital database system, VetView, to create a chart for service charges to be entered into.
  • Provide cashier services for patients that are released during the shift.
Percentage of time 40
Duties/Responsibilities
  • Manage incoming/outgoing emails relating to client inquiries, prescriptions, appointment confirmations/cancellations.
Percentage of time 10

Job Summary

JOB TYPE

Full Time

SALARY

$78k-127k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/05/2024

WEBSITE

uga.edu

HEADQUARTERS

ATHENS, GA

SIZE

15,000 - 50,000

FOUNDED

2012

CEO

JERE MOREHEAD

REVENUE

$1B - $3B

INDUSTRY

Colleges & Universities

Related Companies
About University of Georgia

Founded in 1785, the University of Georgia is the nations first state chartered university and the birthplace of American public higher education. The College of Engineering is proud to be a part of UGAs distinguished heritage as well as a dynamic part of the Universitys future. Bulldog Engineers can choose from 15 undergraduate and graduate degree programs in agricultural, biochemical, biological, civil, computer systems, electrical, environmental and mechanical engineering. In addition, the college offers several unique dual degree programs including an engineering/MBA dual degree. The Colle ... ge of Engineering is one of the fastest growing programs at UGA and one of the fastest growing public colleges of engineering in the nation. Students and faculty alike are attracted to our setting in a comprehensive, land-grant, research institution thats consistently ranked among the 20 best public universities in the nation. More
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