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Metropolitan Family Services
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$41k-56k (estimate)
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Resident Services Coordinator
Waterton Brand Chicago, IL
$40k-56k (estimate)
Full Time 1 Month Ago
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Waterton Brand is Hiring a Resident Services Coordinator Near Chicago, IL

Who is Waterton?

We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor and Resident service excellence. With over 27 years of investment and property management experience, we strive to exemplify what we call Resitality®.

We're looking for a talented Resident Services Coordinator to join our team!

Waterton Residential is currently seeking an energetic, professional, personable, and customer service oriented Resident Services Coordinator! As Resident Services Coordinator, you will respond to resident inquiries and concerns and provide community information to residents. You will conduct move-in orientation to new residents and follow up with residents following service completed in their home to ensure satisfaction. Above all, you will have a passion for exceeding resident expectations and providing exceptional customer service.

What our ideal candidate will look like:

  • Passion for providing exceptional customer service
  • 1 years experience in a customer service role
  • High School diploma or equivalent required
  • Strong problem solving skills
  • Valid driver’s license may be required
  • Evenings, weekends and/or holidays may be required
  • Illinois Leasing Agent license required within 120 days of hire. If applicant does not have a valid Leasing Agent or Broker license, one must be successfully obtained within 120 days of hire to remain eligible for employment. 

How we will recognize and reward you:

At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone’s needs including:

  • Competitive compensation and incentive program participation.
  • Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and even pet insurance.
  • Generous Paid Time Off and holiday schedules.
  • A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
  • Employee discounts and wellness initiatives.

Why Waterton?

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations.

Our Associates embrace and embody The Waterton Way, which serves as the roadmap for how we treat each other: Be Nice, Listen and Talk, Own It, Get It Done, and most importantly Have Fun. We look for exceptional candidates with the passion and expertise that it takes to wow every resident, guest, and investor.

We firmly believe that our superior ability to serve our customers differentiates us. We empower our Associates to think and act like an owner and use the Waterton Way to serve our residents and guests in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality®!

Does this sound like you? Apply today!

Waterton strongly supports diversity and inclusion in the workplace. All qualified applicants are encouraged to apply.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-56k (estimate)

POST DATE

05/08/2023

EXPIRATION DATE

08/21/2024

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The job skills required for Resident Services Coordinator include Resident Service, Customer Service, Property Management, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

01/26/2022: Petersburg, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

01/21/2022: Daytona Beach, FL

Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

02/02/2022: Billings, MT

Demonstrated ability to establish trusting, confidential relationships

03/10/2022: Springfield, MO

Must have the ability to effectively facilitate meetings and community gatherings.

03/30/2022: Pueblo, CO

Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

03/07/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Resident Services Coordinator.

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Tuskegee University
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