Waters Edge Winery & Bistro - Richmond is Hiring a Server/Wine Ambassador Near Richmond, TX
The overall role of a server is to provide friendly, responsive service to create an exceptional experience for all guests. Below is a list of the typical job responsibilities for a server:
Prepare tables for guest meals ensuring tables and chairs are clean and sanitized.
Welcome all guests that enter the winery.
Escort guests to their tables, present menus and answer menu questions.
Inform guests of daily specials and menu changes and, as necessary, offer recommendations.
Describe and recommend wines to guests.
Upon request, explain to guests how various menu items are prepared, describing ingredients and cooking methods.
Take food, beverage and wine orders and enter them into the point of sale system.
Prior to entering wines orders, check guests' identification to ensure they are at least 21 years old and legally able to consume alcoholic beverages.
Promote wine club membership and upcoming winery events to guests.
Serve food and/or beverages to guests.
Bring wine selections to tables with appropriate glasses and pour the wine for guests.
Monitor guests to ensure they are satisfied with their food, beverage and service; respond promptly and courteously to correct any issues.
Monitor guests to ensure that wine is not served to visibly intoxicated individuals.
Promote the WEW wine club, bottle purchase for home consumption and upcoming winery events.
Remove dishes and glasses from tables or counters and take them to the kitchen/bar for cleaning.
Provide itemized checks and collect payments from guests.
Clean tables or counters after guests have finished dining.
Monitor wine bottle inventory in display racks and restock as necessary.
Perform cleaning duties such as sweeping and mopping floors, taking out the trash, checking and cleaning the restrooms, etc.
Coordinate with and assist fellow team members to meet guests' needs and support the operation of the winery.