EXECUTIVE DIRECTOR

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POSITION SUMMARY: Executive Director is responsible for managing the day-to-day operation of the facility, for achieving and maintaining rental of the facility to capacity, for achieving high resident satisfaction and quality resident care/services, for ensuring compliance with applicable State and Federal requirements, for generating respect in the community for the facility, for ensuring smooth operation of the Community, and for generating the projected profit for the company.

REPORTS TO: REGIONAL DIRECTOR OF OPERATIONS

Position Responsibilities: The Community Administrator ensures that all functional areas required to operate the facility are covered at all times. Administrator will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. (five eight-hour shifts) and to be otherwise on call. Willing to work shift assigned, weekends and holidays; ability to work independently with minimum supervision; skills in staff supervision, problem solving, conflict management, and budgeting; other job duties as assigned by Regional Manager.

Specific duties include:

1) To operate the Community in a manner which will ensure company profitability by meeting all facility budget and census guidelines as set by the corporation.

2) To ensure the delivery of quality care and services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests, concerns, etc.

3) To perform all marketing activities including public relations efforts, prospective resident generation, prospective resident follow-up, direct sales, and sales monitoring to ensure the complete fill-up of the Community.

4) To perform a community relations function for the Community with particular attention to clergy, medical, legal, financial and business communities who would have influence with the senior market.

5) To employ, supervise, and evaluate qualified Community staff and to direct these employees to ensure the provision of appropriate quality services to residents, operating within the corporation’s personnel (and salary) policies; and in hiring, to thoroughly check employee’s references and evaluate the candidates according to the job to keep staff turnover at a minimum.

6) To direct the performance of all staff in the facility, including food service, housekeeping and the Assistant Administrator.

7) To contract for any approved contracted service, including the beauty shop, therapy services and other ancillary services as may be required and to direct and evaluate the performance of all service contractors in providing needed services.

8) To perform administrative duties, including maintaining the office open and staffed between 8:00 a.m. and 5:00 p.m.

9) To promote and maintain positive relations with residents and their families, providing the necessary Administrator/resident contact including, but not limited to, service plans (if applicable) and dining room interaction while addressing resident concerns appropriately. Encourage resident interaction.

10) To provide resident programs designed to achieve resident satisfaction by providing enrichment in the areas of social interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement.

11) To comply with all State and Federal laws and regulations and all company rules and regulations regarding the care of the residents and operation of the facility.

12) To perform any additional job duties set by the Management Company while completing all assigned duties by any member of management, which may change from time to time according to resident needs, staffing levels, working circumstances, and corporate directives.

Job Qualifications:

1) Must have appropriate professional license (i.e., NHA, RCF, ALF, BH, etc.) for the state in which the Community operates and license must be in good standing.

2) Must be able to relate to the elderly in a positive manner.

3) Must possess good marketing and public relations skills.

4) Must have experience in personnel management.

5) Must have an understanding of budgeting, financial record keeping and reporting, appropriate State and Federal regulations, operational systems and procedures and must be able to apply that understanding to ensure the smooth operation of the Community.

Other Requirements: Good communication skills, verbal and written; English language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions. Must have compassion for the elderly and sick. Must be self-motivated.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Work Location: In person