Job Description

Job Title: Business Development Representative

Department: Sales

Reports To: Branch/County Manager

FLSA Status: Exempt

Updated: HR Admin_2-14-2017_hr

PAY RANGE: $28,000 TO $30,000 annually ( commissions)

Summary:

Responsible for promoting business within the assigned accountability enhancing the overall business image and market share of the company. A business partner to the branch staff to maximize all sales opportunities, proactively create new opportunities and achieve branch sales targets. A strong focus will be on developing and managing relationships and increasing market share.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Assists in executing marketing strategies and objectives to increase market share
• Monitor performance of existing marketing products and services

• Maintain marketing database and customer/prospect files

• Keep current on business trends in each community within the county and of the competitors' activities
• Identify by customer where business is coming from and where it is going. Maintain and update primary and secondary customer's list
• Act as a liaison between customers and company personnel in expediting special orders or investigating and securing settlement of complaints, and making appropriate inquiries to ascertain any special needs
• Follow-up by identifying and establishing prospective customers through leads available from all internal and external sources. Assisting escrow officers in establishing customer service quotas and goals
• Produce regularly scheduled reports from sales and marketing database as required. Identify prospective customers and set targets to increase market share.
• Keep current on business trends in each community within the county and prepare market surveys and feasibility studies
• Prepare monthly sales report showing customer volume and areas of proposed client base expansion
• Attend business functions within the community participating in service groups and activities to establish and promote business relationships
• Must have a valid Driver’s License and meet the Company Driver Guidelines criteria for vehicle insurance

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Competency Standards:

• Must be knowledgeable of sales and marketing concepts
• Ability to understand legal documents and descriptions, escrow procedures and phraseology
• Ability to understand title and escrow rate information and communicate the information to given situations
• Strong organizational skills and ability to prioritize workload
• Ability to work independently and be proactive to problem solving
• Ability to develop and maintain excellent working relationships with internal staff and customers
• Ability to apply logical and critical thinking, always keeping the integrity of the company in the forefront of any decision
• Must display exceptional professionalism in circumstances of high pressure and heavy workload and have the ability to shift priorities and work as a team player in a fast paced work environment
• Ability to demonstrate prospecting, sales planning, selling to customer needs and market knowledge
• Ability to create and present PowerPoint Presentations
• Ability to effectively present information and respond to questions from groups of managers, clients and the general public

• Proficient in Microsoft Office applications
• Must have a valid Driver’s License and meet the Company Driver Guidelines criteria for vehicle insurance

Experience:

High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to travel, walk, sit at a desk, intermittently twist to reach equipment surrounding desk, use telephone and operate office equipment.

The company will make reasonable accommodation for known disabilities as required by applicable law. All employees are required to observe the procedures contained in the Company Handbook, devote their full time and energy to the company during work hours and be loyal to the company at all times during their employment.