About the Role:

The Senior IT Program Manager within the Corporate Program Management group will plan and coordinate all aspects of projects from discovery to delivery. The successful candidate will develop detailed project plans and manage all implementation processes including resource allocation, progress tracking, monitoring change control processes, resolution of issues and risks, testing, documentation, training, and on-time delivery within budget constraints.

Estimated Salary: $135,000 to $152,000 per year based on qualifications and experience.

Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

What you will do:

• Able to manage a variety of business and IT projects simultaneously (up to 5 projects), transformational in nature, as well as functional.
• Schedule and conduct internal and customer facing project kick-off, as well as the management of these projects through the full software life cycle and including post launch, and future phases of projects.
• Manage the resource allocations and ongoing resource management throughout the implementation plan, as needed to achieve project goals within deadlines and budgets
• Collaborate and manage multiple internal and external partners
• Design, develop and maintain project implementation schedule, project financials and RAID log
• Maintain project information using Confluence and JIRA and develop needed dashboards to present to Senior C-level stakeholders, as well as board members.
• Coordinate and conduct regular project status meetings, provide proper summary reports, presentations and monitor budget, analyze variances for the programs.
• Support all stakeholders and help manage the company portfolio as well as internal IT needs.
• Draft and deliver progress reports, proposals, documentation, and presentations
• Effectively communicate timely status updates on projects to senior leadership including project roadblocks in order to avoid timeline, cost and quality slippage while meeting customers’ expectations
• Perform Risk Management; evaluating impact and planning response strategies
• Develop communication plans, implementation plans and training plans
• Facilitate acceptance of project deliverables and administrative closure of the project
• Conduct project post mortems and implement recommendation reports

What we are looking for:

• Bachelor’s degree in Computer Science and/or Engineering
• MBA preferred
• PMP Certification a Plus
• At least 10 to 15 years of project management experience and cross-functional leadership
• At least 3 years Agile, SCRUM or waterfall/agile hybrid experience, Certified Scrum Master a plus
• Proficient facilitation, negotiation and conflict resolution skills
• Expert knowledge of project management best practices (ITIL Certification a Plus)
• Strong leadership skills and high-performance team management expertise
• Analytical, financial, negotiation and excellent presentation & communication skills
• Advanced knowledge of software development procedures and tools
• Advanced proficiency in Microsoft Office Suite applications
• Advanced proficiency in Atlassian tools such as Confluence, Jira
• C Level Executive presentation skills (Preferred)

Here's a little bit about us:

We are transforming the laundry experience with innovative technology, better options, and unparalleled service and support. We’ve been in the laundry business for more than 70 years, so you can trust our depth of knowledge and expertise. At WASH, people are at the center of everything we do. We’re committed to building a world-class team and creating a safe and healthy work environment in which our employees take pride.

Sustainability is woven into our fabric. We know that protecting the planet is the right thing to do and we’re taking steps to understand, reduce and offset our environmental footprint. We’re working to conserve water and energy and reduce greenhouse gas emissions throughout our operations. By working to minimize waste and reduce risk in all parts of our business, we’re adding to the value of our company. At WASH, sustainability isn’t an outcome, it’s an ongoing process of finding ways to do things better. It’s a practice that helps us find new and innovative ways to serve our customers, protect the environment, and position our company for a strong future.

Here’s a few highlights of the benefits you’ll enjoy:

We invest in our employee’s development through training and safety programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, floating holidays, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• 401k employer match
• Tuition Reimbursement Program to further your educational goals
• Continuous learning and career development

To apply please visit our Careers Page: https://wash.wd5.myworkdayjobs.com/wash

Please visit our company website at www.wash.com to learn more about WASH’s mission, vision and core principles.

We are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

Job Type: Full-time

Pay: $135,000.00 - $152,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 10 years

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Preferred)

Experience:

• Scrum: 5 years (Preferred)
• Jira: 5 years (Preferred)
• Microsoft Office: 5 years (Preferred)
• IT project management: 10 years (Preferred)
• Agile: 5 years (Preferred)

License/Certification:

• PMP (Preferred)
• ITIL Certification (Preferred)

Location:

• California (Required)

Work Location: Remote