Summary

Environmental Services (EVS) Supervisor

SUMMARY DESCRIPTION: The Environmental Services Supervisor is responsible for ensuring that areas are clean and well maintained in accordance to established standards during assigned shifts.

ESSENTIAL JOB FUNCTIONS/DUTIES: Essential duties and tasks that must be performed with or without reasonable accommodation.

• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC.
• Upholds and complies within established standards all times.
• Assigns duties to department team members and inspect their work to ensure that standards are maintained.
• Conducts detailed inspections of public areas daily.
• Inspects offices, hallways and staircases for cleanliness and maintenance.
• Prepares and inspects all VIP areas.
• Inspects cleaning carts and all equipment for proper use and cleanliness.
• Coordinates and inspects preventative maintenance and general cleaning.
• Coordinates work orders with the Facilities Department and follow up until completion.
• Participates in daily pre-shift meeting with EVS attendants and Heavy-Duty Porters.
• Investigates complaints regarding EVS services and equipment and take corrective action.
• Issues supplies and equipment to workers and oversee proper usage.
• Ensures team members are trained to work safely and efficiently within current regulatory guidelines.
• Prepares, maintains, and submits essential paperwork and reports.
• Demonstrates a thorough working knowledge of all chemicals and equipment used by the department.
• Participates in training new hires and monitor their progress.
• Performs other tasks as assigned.

JOB SPECIFICATIONS:

• Must be 19 years of age or older.
• High school diploma. GED, or relevant experience.
• Three (3) years of relevant supervisory work experience in a high-volume property preferred.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Previous experience in a resort casino environment strongly preferred.
• Knowledge of all cleaning products and where they should be used.
• Ability to obtain OSHA 10 Certification.

CORE COMPETENCIES

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? OSHA 10 Certification; Drivers’ License

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Ho-Chunk, Inc. is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Native American descent in accordance with applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENTRating Scale 0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.

WORK ENVIRONMENT:2 Accessibility of all worksites required for the position2 Exposure to weather and temperature extremes2 Exposure to darkness2 Exposure to cramped spaces2 Exposure to loud noises2 Exposure to chemicals and fumes2 Exposure to dust2 Exposure to heights2 Exposure to work safety hazards2 Exposure to secondhand smoke2 Amount of overtime/extended work hours required

PHYSICAL EFFORT:2 Physical mobility: movement from place to place on the job, considering distance and speed2 Physical agility: ability to maneuver body while in place2 Ability to lift up to 50 lbs.2 Physical strength to manage routine office materials and tools2 Dexterity of hands and fingers2 Dexterity of feet2 Physical balance: ability to maintain balance and physical control2 Coordination: including eye/hand, hand/foot, etc.2 Endurance: prolonged physical activity with limited opportunity to rest

MENTAL EFFORT:2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks2 Memory, considering the amount and type of information2 Complexity of decision making2 Time pressure of decision making2 Analytical thinking1 Conceptual thinking1 Ability to compute basic math calculation

COMMUNICATION:1 Fluency in English0 Fluency in another language1 Verbal communication1 Written communication1 Non-verbal communication

SENSORY ABILITIES:2 Ability to see2 Ability to distinguish colors2 Ability to hear2 Ability to smell1 Ability to taste2 Sense of touch