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Wargaming is looking for a UX Researcher for our growing Center of Player Insights. You will work directly with games teams in speaking up for the player and having the opportunity to directly influence the development of our products. You will use a variety of methods that you consider best fit based on your expertise, research requests, and product life phase. In this role, you will work on our live service games, as well as in-development titles.
You will have the opportunity to develop and evangelize the playtesting process within Wargaming. You will contribute to our brand-new playtesting lab in the Austin studio. You will also work on establishing user testing within the US Region.
You should have a passion for video games and an understanding of the gaming experience. You are motivated in working in close collaboration with other team members and game developers, as well as a self-starter. You will also be encouraged to educate the team based on your expertise, and feed into the research strategy of the department.
Lead UX Research projects based on the requests of the games teams
Own the research process of individual projects across their lifespan (research scope and planning, project management, fieldwork, analysis, reporting and presentation).
Conduct research projects using various research methodologies including playtesting, usability testing, expert review, longitudinal testing, concept testing, large and small scale questionnaires, focus groups, and one-to-one interviews. This is for remote and in-person research.
Support the development and be responsible for the maintenance and upkeep of the playtesting lab in Austin, TX.
Evangelize the role and benefits of user experience across the company.
Contribute to the Center for Player Insights research strategy.
Support members of the Center for Player Insights conducting research.
Manage third-party vendors when conducting research projects.
3 years of experience with UX Research, ideally within the video game industry.
Degree in Human Computer Interaction, Psychology, Cognitive Science, Sociology, or related field.
Experience in usability testing, longitudinal testing, concept testing, and survey design.
Experience in focus-groups, one-to-one interviews, creative methods
End-to-end experience with all aspects of the user research life cycle (project management, study design, recruiting, moderation, analysis, reporting, communication, budgeting research).
In-depth knowledge of user experience and user research methodology and theory.
Experience with survey design tools (SPSS, Stata, R.).
Passion for games and game user experience.
Excellent written and verbal communication skills.
Curiosity and creativity, enjoying complex issues, and problem solving.
Experience in managing and conducting in-house playtests in lab-based conditions.
Experience in remote testing using external platforms (Playtest Cloud, Antidote, UserZoom).
Understanding of the game development process.
SQL Experience
Experience playing Wargaming titles.
Fluency in second language advantageous.
Full Time
Software & Cloud Computing
$58k-76k (estimate)
10/10/2022
01/17/2023
wargaming.com
AUSTIN, TX
3,000 - 7,500
1998
EVGUENI KISLYI
$10M - $50M
Software & Cloud Computing
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 5,000+ employees in multiple offices around the world. Over 200 million players enjoy Wargamings titles, including the top-of-the-line projects World of Tanks, World of Warships, World of Tanks Console, and World of Warships Legends, across all major gaming platforms. Today, we also actively create mobile products within the MS-1 studio that develops colorful games... for mobile and portable platforms. The team's portfolio includes the World of Tanks Blitz cross-platform shooter that has been downloaded more than 120 million times worldwide. A career with our company means always meeting interesting challenges and gaining valuable experience while working with world-class experts. Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!
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The job skills required for UX Researcher include Collaboration, User Research, Insight, Analysis, Presentation, Usability Testing, etc. Having related job skills and expertise will give you an advantage when applying to be an UX Researcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by UX Researcher. Select any job title you are interested in and start to search job requirements.
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