Wesco - 200 Matrix Loop [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer; Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed; Process payments for cash account customers...Hiring Immediately >>