Summary: As a vital part of the MSU & Technology Department, this position will provide support to company-wide personnel.

Essential Duties and Responsibilities: 

Must possess excellent communication skills to brief managers on installation progress, read blueprints and follow instructions precisely.
Other duties may be assigned by your manager:
• Must possess excellent communication skills to brief managers on installation progress, read blueprints and follow instructions precisely.
• The MSU Field Technician is responsible for ensuring that all work duties within the Technical Team are coordinated properly and carried out according to established standards.
• Install, diagnose, troubleshoot, repair, and maintain mobile surveillance units, their wiring, and associated system components using basic hand tools (testers, toners, voltmeters, screwdrivers, pliers, etc.) and powers tools (drills, cutters, grinders, etc.)
• Conducts site tours of client sites according to client contracts and policy and procedures.
• Works closely with Management Staff to resolve immediate operational and/or safety concerns and participates in scheduling and operational programs as directed.
• Provide a detailed report of replacement parts needed for repairs.
• Determine material requirements and installation procedures to complete projects.
• Receive work assignments from supervisor, collect tools and materials and transport materials and tools to work site.
• Maintain a clean work and storage area.
• Understand and adhere to all policies and procedures.
• Driver's license requirement and ability or competency in towing trailers as needed.
• Perform other assigned duties.
The Ideal Candidate
If you are an experienced professional who is passionate and ready to take on the challenge of working in a complex, diverse, people-first culture, then you have what it takes to be a successful MSU Field Technician for the Corporate Office. Job requirements include:
• High School Diploma, GED or higher.
• 3 or more years’ experience installing/servicing/programming Access Control, Surveillance, IP Cameras/CCTV, and Alarm Installation
• Class CE Electrical license
• Clean criminal and driving history, drug screening. • Software Knowledge is a bonus! Experience with
Milestone Protect
Avigilon Control Center
Immix Guard Force
TeamSoftware (WinTeam)
MoboHubb
• Able to use a multimeter to troubleshoot a low-voltage DC system.
• Experience assembling or repairing mechanical and electrical components.
• Experience and desire to research and resolve technical issues utilizing manuals or other training materials.
• Be able to determine definitively the difference between a component or configuration issue.
• Write and speak English in a professional manner and collaborate well with others.
• Competent with hand and power tools and lift up to 75 lbs.

EDUCATION AND/OR EXPERIENCE:
• High School Diploma, GED or higher.
• 1 to 3 years’ experience installing/servicing/programming Access Control, Surveillance, IP Cameras/CCTV, Alarm Installation
• Class CE Electrical license
• Clean criminal and driving history, drug screening

•PC Proficient

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations using the English language. Ability to write reports, internal business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Software Knowledge (bonus):
Milestone xProtect
Avigilon Control Center
Immix Guard Force
TeamSoftware (WinTeam)
MoboHubb

CERTIFICATES, LICENSES, REGISTRATIONS:
• Class CE Electrical license
• Photo Voltaics Installer

OTHER QUALIFICATIONS:
Ability to pass a drug screen and criminal background check.
Hours and Scheduling: Days and hours of work are Monday through Friday in an 8-hour shift. MUST be able to travel as needed. Additional overtime hours, weekend work, travel or schedule changes may be required based on demand.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, ability to adjust focus and ability to see and distinguish basic colors.
Dress Code: Clean, neat, professional attire: Women: Slacks, khaki pants or modest skirts or dresses; cardigans, blouses, or polo shirts. Men: Required to wear a polo shirt Closed-toe, non-slip dress shoes suitable for bending, lifting, walking, climbing.