SUMMARY/OBJECTIVE:

Director of people, projects and process, driving results through inspired leadership and a focused and disciplined approach to product development that is consistent with best practices. He/she must be technically sound, provide clear vision and develop a team that is an outstanding resource to the organization. Possessing excellent interpersonal skills and leadership presence, the Director will proactively develop strong relationships across functions within the company.

JOB ACCOUNTABILITY/RESPONSIBILITIES

Essential Functions:

• Responsible for all aspects of project development and product maintenance over the entire product life cycle (initiate, plan, execute, control, support) - includes product launch activities.
• Product Release Management for all departmental products and projects
• Responsible for departmental financial management and resource management, including staffing profile currency and interdepartmental reviews
• Provide mentoring and coaching to employees
• Ensure software development best practices are followed consistently across the teams, including estimation, design reviews, security considerations, code inspections, quality assurance, planning activities and set software engineering standards where gaps exist.
• Must be able to develop and understand the system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team.
• Responsible for assembling project teams, facilitating assignment of individual responsibilities, identifying appropriate resources needed and developing schedule to ensure timely completion of releases that include enhancements, maintenance and support.
• Schedule and facilitate project reviews.
• Manage relationships within project teams; between project teams and functional groups; between project team and senior management; and between project and the customer, whether internal or external.
• Create project plans; issues list, action items, status reports as well as adhere to internal project methodologies
• Identify and resolve project issues and risks, including tracking, escalation and mitigation.
• Manage, integrate and balance resource requirements across multiple projects without adversely impacting deliverables, timelines or quality
• Report project progress to senior management and stakeholders, identifying issues and resolutions
• Supervise performance and professional development for technical members of team
• Build good team atmosphere by developing positive working relationships with team members and other departments
• Coordinate recruiting, hiring and performance evaluation requirements
• Implement and support company objectives and decisions
• Oversee and perform Project Development Manager duties as needed
• Estimate tasks
• Work closely with Application Architects to ensure development teams follow architecture guidelines and best practices.
• Work with Application Architects in identifying services with a holistic view of projects
• Assist in creating pre-coding review
• Review use of technology by project teams
• Attend key design reviews
• Analyze requirements
• Lead effort with technical resources within Product Development to develop implementable designs. Ensure those designs are reviewed with Application Architects.
• Measure and report project performance and status and identify and control changes.
• Monitor and control risk.
• Perform lessons learned.
• Interfaces across all of business. Able to understand impact to business from any IT change
• Interfaces across all of IT understanding and communicating impact from requests and changes.
• Lead solution/ proposal development activities for new business opportunities
• Interface with Category Directors to ensure software solutions meet objectives in priority order
• Foster a cultural environment of teamwork and innovation within and between teams
• Provide technical leadership across client projects
• Present projects and at the enterprise level to business, executive and technical personnel
• Manage training opportunities for technical staff.

Key Measures:

• Project/Product Metrics
• Manage Departmental Costs within Budget
• Timely delivery of projects/releases to commitments/ plans
• Common usage of technology and methodologies
• Adoption of recommendations
• Exposure and influence across technical and business community
• Measurable objective metrics.

Non-Essential Functions:

o Develop/grow relationships with customers

o Evangelize client product development, systems integration and project management capabilities.

KNOWLEDGE, SKILLS, ABILITIES/MINIMUM REQUIREMENTS/COMPETENCIES:

• Strong interpersonal, communication, organization and planning skills
• Must possess initiative with strong analytical and problem-solving skills
• Capable of managing multiple projects in a fast-paced cross-functional development environment
• Working knowledge of Microsoft Word, Excel and Project
• Works effectively with all co-workers; team player.
• Communicates effectively and in a professional manner
• Works under heavy deadlines and is subject to extreme workloads

EDUCATION, EXPERIENCE, CERTIFICATION/TRAINING:

• Bachelor's degree in Computer Science or related discipline
• Minimum of five to seven years technical experience
• Demonstrated proficiency, understanding and currency with technological advancements and development practices
• Minimum experience of 3 years of managing Application Development team
• Agile Methodologies (or similar Development Methodologies)
• Java - Managing Java development teams
• Previous hands-on Object-Oriented Development experience is required - object inheritance, encapsulation and object reuse
• Capability to understand customer application use from the customer's perspective
• In-depth knowledge of relational database theory and one-year experience with a relational database product
• PMP Certification is preferred

PHYSICAL REQUIREMENTS:

• Sedentary work: Assignment involves sitting at workstation (desk) most of the time (up to 8 hours) with only occasional walking and/or standing
• Keyboarding: Primarily using fingers for typing
• Talking: Expressing or communicating verbally through use of spoken words (accurately conveying detailed or important spoken instructions to others)
• Hearing: Ability to receive detailed information through oral communication and to make discriminations in sound.
• Visual: Through close visual acuity, required to perform activities such as: preparing and analyzing data and figures; transcribing; viewing computer terminal; extensive reading (with or without correction).
• Environment: Work is performed within an office setting and therefore there is no substantial exposure to adverse environmental conditions (i.e., extreme heat, cold, noise, etc.).

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