CHARACTERISTIC DUTIES & RESPONSIBILITIES

• Manage residence hall operations including: room and building access; safety, health and maintenance concerns; room changes; coordination of openings and closings. 

• Conduct workshops, training and/or information sessions. 
• Design, organize and implement efforts to enhance dimensions of Student Life. Provide general assistance to departmental progress and efforts. Participation in an on-call duty rotation. 
• Interact with both internal college groups and external groups and agencies. Serve as a liaison to Facilities, Public Safety, Conference and Events, Academic Affairs, and other campus departments.
• Manage hall program account. Collect, edit & disseminate information. Create and distribute publications as appropriate.
• Enforce college policies. Adjudicate infractions of college policies.
• Assist in program planning and development for residential students
• Supervise student staff, including selection, training, and evaluation.
• Interpret and enforce a wide variety of residence life policies and procedures governing student behavior
• Informally investigate, assess and determine appropriate methods of resolving various interpersonal and community problems in the residence halls, such as conflicts between roommates or floormates, and vandalism,
• Advise and counsel individual students or groups on a wide range of matters, referring to various on or off-campus resources as appropriate
• With support and approval from the Assistant Director, participate in location or VTSU-wide committees or task forces.
• A percentage of this position will be dedicated to university work outside of residence life. Other duties as assigned. 

SUPERVISON RECEIVED

General supervision is received from the Assistant Director of Residence Life.

SUPERVISION EXERCISED

Administrative and functional supervision of student resident advisors.

MINIMUM QUALIFICATIONS

Bachelor’s degree in appropriate discipline, with masters desirable, plus previous residence hall staff experience preferred, or a combination of education and experience from which comparable knowledge and skills are acquired.

• Ability to organize and coordinate various operational and support activities associated with residence life and student services. Knowledge of college students and student development theories.
• Ability to supervise and review the work of subordinates, understand the problems that confront college students, exercise judgment and discretion in applying and interpreting college policies, and relate well to fellow employees and members of the college community.
• Exhibit outstanding verbal and written communication skills.
• Demonstrated ability to train others. Word processing required, desktop publishing preferred.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge:

• Understanding of the educational goals and objectives of Vermont State University including attention to accessibility and diversity, equity, and inclusion.
• Understanding of the psychological and cultural characteristics of economically and educationally disadvantaged students, particularly in a rural setting.
• Awareness of developmental, holistic, and proactive approaches to student success.
• Some experience in policy development and enforcement.
• Experience and knowledge of ADA compliance and ensuring accessibility for all students.

Skills:

• Excellent interpersonal and communication skills.
• Able to meet students where they are and ensure they feel listened to and they are comfortable working with advisor to navigate challenges and concerns as they come up. 
• Strong organizational and problem-solving skills.
• Experience with (or ability to learn) technologies such as Aviso, Colleague, Self-Service, Slate, Microsoft products, and Perceptive Content.
• Proven record of accountability and follow-through with the ability to meet deadlines.

Abilities:

• Demonstrated ability to positively influence student skill development, such as communication skills, leadership skills, academic skills, technical skills, non-cognitive or ‘soft’ skills, and social skills. 
• Demonstrated ability to foster student development in the attainment of student success goals, such as academic purpose, sense of belonging/identity, agency, career readiness, civic readiness, access & equity.
• Demonstrated positive attitude regarding Vermont State University and a desire to improve student outcomes, including attention to diversity, equity, and inclusion.
• Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment. 
• Ability to work effectively with a wide range of individuals within the University and capacity to work as part of a team to collaborate and choose student success.
• Ability to collaborate effectively with college personnel as well as families/guardians and external resources in carrying out the various coordination, liaison, and advocacy aspects of the job.
• Ability to work some weekends and evenings to provide student support outside of normal business hours.

Vermont State University is a part of the Vermont State Colleges System (VSCS). VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact our HR office for assistance with accommodations at humanresources@vermontstate.edu.

NOTE: This job is subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.