Job Summary:
The Executive Housekeeper at the Hazard KY Hotel is responsible for overseeing the cleanliness and maintenance of all guest rooms and public areas within the hotel. This individual will manage a team of housekeeping staff and ensure that high standards of cleanliness are maintained to provide a comfortable and welcoming experience for all guests. The Executive Housekeeper will report directly to the General Manger and will work full-time in a fast paced and dynamic hospitality/restaurant industry.
Compensation & Benefits:
This individual contributor role offers a competitive salary and benefits package, and opportunities for advancement within the company.
Responsibilities:
- Hire, train, schedule, and supervise a team of housekeeping staff
- Set and maintain high standards of cleanliness for guest rooms and public areas
- Develop and implement cleaning procedures and checklists
- Monitor inventory and order supplies as needed
- Coordinate with other hotel departments to ensure guest satisfaction
- Inspect rooms and public areas regularly to ensure cleanliness and address any issues
- Handle and resolve guest complaints and concerns in a timely manner
- Organize and schedule deep cleaning and maintenance projects
- Ensure compliance with all hotel cleaning and safety standards
- Manage department budget and expenses
- Conduct performance evaluations and provide feedback to team members
- Conduct regular team meetings and training sessions
- Collaborate with management team to implement new policies and procedures
- Ensure housekeeping staff adhere to all EEOC guidelines and regulations
Requirements:
- At least 3-5 years of experience in housekeeping management, preferably in a hotel setting
- Strong leadership and interpersonal skills
- Excellent communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of cleaning procedures, chemicals, and equipment
- Basic computer skills
- Understanding of budget management and inventory control
- Ability to work flexible hours, including weekends and holidays
EEOC Statement:
VP Management is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.