You haven't searched anything yet.
Vonage Customer Care Mission: We help our customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in development, communications technology and troubleshooting, help our customers rapidly resolve any issues, publish online knowledge articles, and communicate proactively for any incidents that occur.
Why this role matters:To Vonage customers, Customer Care Agents are often the face of the company. We are the customer’s link to good service. The Technical Support Specialist is an entry-level position, resolving routine customer issues and gaining exposure to the range of issues with which we deal.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do
What you will bring
Familiarity with or ability to learn Networking (Layer 2&3 topology, networking hardware, cabling, WAPs).
What is required for application?
Required
Network Certification or equivalent networking coursework.
Preferred
#LI-JS3
Full Time
Telecommunications
$86k-108k (estimate)
03/23/2024
04/07/2024
vonage.com
HOLMDEL VILLAGE, NJ
1,000 - 3,000
2001
CRAIG A STREEM
$10M - $50M
Telecommunications