Position: Residential Aide The Residential Aide assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting, managing, maintaining security, and coordinating the operations of the client care team. The Residential Aide orients clients to the program and engages clients in services, protects client rights, promotes client and coworker safety and clarify facility rules.Paul Hotel Family Shelter is a transitional family shelter where asylum seekers are provided with resources, services and an opportunity to integrate to a new culture and language. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services Location: 32 West 29th Street • New York, NY 10001Minimum Qualifications:High school degree or GED preferred at least two years of relevant experience. Valid state driver’s license with a safe driving record that meets agency policy preferred. Ability to communicate professionally (oral and written) with Spanish-speaking clients preferred.Residential Aide Principal Responsibilities: Supervise client participation in daily program activities, monitor observance of client’s rights and client adherence to program rules and routines. Manage bed assignments, collect census data, distribute client linens and supplies, escort clients to appointments - in the absence of a driver’s license, staff will escort clients via public transportation.Maintain knowledge of service models. Communicate with case management staff and perform assigned tasks related to model service delivery.Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide emergency response including crisis management, first aid, CPR and fire response as needed.Report any instances of violations of client rights, incidents involving clients’ non-compliance of rules and regulations and any criminal activity promptly to the supervisor. Complete Incident Reports as outlined by the Program Manual and Funder guidelines.Drive agency vehicles to transport clients, staff and materials, if assigned. Employees receive an exceptional benefits package includingMedicalDental VisionPrescription coverageLife insurance,Retirement plan Educational Reimbursement Program (includes tuition and license/certification)Paid Time Off which is accrued monthly and roles over from year to year. In addition;Paid Birthday HolidayAnd much more…