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Customer service technician
Volt Tonawanda, NY
$43k-55k (estimate)
Full Time 2 Weeks Ago
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sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Volt is Hiring a Customer service technician Near Tonawanda, NY

Do you love the rush of being called to a problem and leaving as the hero who saved the day? If so, we want to hear from you.

Volt Workforce Solutions is looking for Technicians skilled in electrical repair, mechanical repair, refrigeration / HVAC maintenance or welding.

In this role, you will travel to customer sites for the installation and maintenance of specialized manufacturing equipment.

If you have the basic skills, the right attitude and a willingness to travel, our client is willing to train you in the needed skills.

Location : Remote

This is a full time, Direct Hire opportunity.

Overtime and Travel required

PRIMARY POSITION RESPONSIBILITIES :

Perform preventative maintenance tasks on equipment sold worldwide in a safe, efficient & effective manner.

Troubleshoot errors or failures to root cause and recommend or undertake remedial action to restore unit to normal operating condition.

Commission set up of equipment, when not in the field, provide Production, Test & Customer support as required.

Complete and maintain various documents and computer systems used in the execution of work as required.

Remain on call at all times as required by customer and / or service agreement.

Arrive promptly and properly dressed at all customer sites.

Develop and maintain a rapport with customers ensuring customer satisfaction.

KNOWLEDGE, SKILLS AND EXPERIENCE :

Technician level qualification in an engineering or related discipline with 3 years experience in the installation, commissioning, and maintenance of industrial plants.

Understanding of industrial plants utilizing control systems with PC and PLC architecture, industrial refrigeration systems, and vacuum systems.

Experience in maintenance of equipment installed in sterile / aseptic conditions.

Strong communication skills and ability to represent the company positively in all venues.

Must be willing to travel up to 80% of the time.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at .

Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

Volt is acting as an Employment Agency in relation to this vacancy.

Last updated : 2024-04-28

Job Summary

JOB TYPE

Full Time

SALARY

$43k-55k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/06/2024

WEBSITE

e-volt.nl

HEADQUARTERS

New York, NY

SIZE

<25

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The job skills required for Customer service technician include Customer Support, Communication Skills, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service technician positions, which can be used as a reference in future career path planning. As a Customer service technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service technician. You can explore the career advancement for a Customer service technician below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Technician jobs

Have a clear escalation pathway.

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Creating the bond and the trust.

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Have ample self-service options available.

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Define customer service responsibilities.

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Establish continuous communication with other departments.

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Step 3: View the best colleges and universities for Customer Service Technician.

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