```Duties```
- Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly and professionally.
- Answer incoming calls and respond to customer inquiries in a timely manner.
- Assist customers with product or service-related questions and provide accurate information.
- Process orders, returns, and exchanges efficiently and accurately.
- Maintain customer records and update information as necessary.
- Collaborate with other team members to resolve customer issues or escalate them to the appropriate department.
- Follow up with customers to ensure their satisfaction with the resolution of their concerns.

```Experience```
- Previous experience in a customer service role is preferred.
- Strong communication skills, both verbal and written.
- Ability to transmit information clearly and effectively.
- Knowledge of vehicle maintenance and repair is a plus.
- Familiarity with brake repair, auto estimating, oil changes, automotive diagnostics, auto body repair, mechanical knowledge, or diesel engine repair is beneficial.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Every weekend
• Monday to Friday

Shift:

• 8 hour shift
• No nights
• Rotating shift

Work Location: In person