Immediate Job Opening: Full-Time Patient Services Specialist for Specialized Pediatric Optometry Practice

Do you have a passion for assisting families seeking solutions to support their children?

Join our team as a patient services specialist in a unique and fulfilling specialty optometry practice dedicated to pediatric care. Our mission involves working with children, many of whom have special needs, to address vision-based learning challenges. At our center, we provide vital support for both children and adults in visual development and rehabilitation.

We are seeking a vibrant, compassionate individual with a genuine desire to help others, coupled with strong learning agility, self-motivation, organization, and effective communication skills. This role promises immense job satisfaction as we empower children to thrive despite obstacles and aid adults in overcoming lifelong vision-related learning difficulties that impact their personal and professional lives.

For further insights into our practice and our dedicated doctor, please visit our website at www.visualhealthlearning.com.

In consideration of our patients' well-being and to ensure uninterrupted focus on their care, we kindly request that all inquiries regarding this position be directed via email.

Working hours for this position are from 9:30 am to 6:30 pm, Monday through Thursday, and 12:30 pm to 6:30 pm on Fridays.

Qualifications:

• Proficiency in various computer software such as Word, Excel, QuickBooks, and Outlook
• Comfortable with administrative tools including multi-line telephones, fax machines, and copy machines
• Possess an excellent telephone demeanor
• Strong multitasking abilities

Responsibilities include, but are not limited to:

• Educating patients and parents about our programs
• Managing appointment scheduling
• Responding to phone inquiries
• Collaborating effectively within a team to ensure smooth office operations

Skills and Experience:
The ideal candidate should demonstrate:

• Administrative experience in education or medical settings is preferred
• Previous exposure to school environments, high-traffic learning centers, daycares, or medical offices is advantageous
• Ability to foster open communication with both parents and colleagues by actively listening
• Proficiency in managing multiple tasks in a fast-paced environment
• Excellent verbal communication skills, particularly on the telephone
• Willingness to expand job responsibilities, propose enhancements, and collaborate with colleagues to refine processes and foster innovation.

Job Type: Full-time

Pay: $31,000.00 - $33,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person