Role Overview

In a Nutshell…

We have a new opportunity for a Field Sales Manager to join our team within Vistry Merseyside & Cheshire, based at the office in Warrington with regional travel. As our Field Sales Manager you will be responsible for management of our site-based sales team to ensure that the sales processes are implemented effectively and that sales targets are achieved. In this crucial role you will form a link between the site and office, ensuring that decisions on sales policies and initiatives are fully implemented by your sales team. You will work alongside the wider team to drive sales and marketing initiatives and successful sales operations across the region. In addition to this you will be responsible for ensuring the customer journey is adhered to by site based sales team, ensuring a 5 star service is delivered.

Let’s cut to the chase, what’s in it for you…

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Agile working possible (dependent on role)
• Up to 33 days annual leave plus bank holidays
• Private Healthcare
• Competitive contributory pension scheme
• Life assurance – 4 x your annual salary
• Share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values – Integrity, Caring and Quality
• 5 GCSEs/GCEs including Maths and English, or equivalent
• Experience of selling in the building industry is essential
• Experience of sales delivery in a service environment.
• Experience of cost control and planning, prioritising, and organising work to meet targets
• Specialist knowledge of Sales/Marketing techniques, research, and analysis
• IT skills, excellent communication skills, both written and verbal
• Experience with CRM systems
• Full driving license
• A good knowledge of the Construction Industry and a broad understanding of the legal framework, mortgage market and financial implications of the methods and sequences of build
• A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential
• Excellent time management skills, and flexible in order to achieve results
• Good inter-personal skills and ability to deal with people from diverse backgrounds
• Confident, decisive, resilient and the ability to thrive under pressure in a fast-moving environment
• Able to balance multiple priorities within a fast-changing and demanding environment
• Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays

More about the Field Sales Manager role…

• Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets.
• Support the Company’s continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
• Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets.
• Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline.
• Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
• Conduct market research and competitor analysis as required and management of reports from sales consultants.
• Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods.
• Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required.
• Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role.
• The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants.
• Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered.
• Manage and monitor customer feedback including any follow up actions.
• Provide sales performance reports to Sales & Marketing Director as required.
• Attend all meetings, training courses or events as required by the role and organisation.
• Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process.
• Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue.
• Your role may vary dependent upon the support needs required by the Sales & Marketing Director required by and dictated through them as senior managers within the business – therefore this isn’t a definite list of responsibilities.

Finally, let’s tell you a bit more about us…

At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.

We’re proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We’re also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we’re making Vistry.