Property Manager

Reports to Regional Property Manager

Position Summary

Provides the highest quality products and property management services to ensure the efficient operation of the Property. Oversees front line services to residents and supports direct reports to ensure daily operations of the property are maintained.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

1. Operates the property within the financial guidelines and budget established by the Community Manager and Owner

2. Conducts physical inspections of the property; and through subordinate staff directs maintenance, grounds and custodial staff in meeting established property physical standards

3. Directs and evaluates the job performance of office staff; provides for training, ensures that all staff operate within established policies and procedures, and measures performance against established property goals

4. Interviews, hires, orients and trains property staff

5. Through example and supervision, ensures a professional appearance and attitude for all property staff.

6. Maintains occupancy at established levels by completing marketing plans, advertising and ensuring that established sales techniques and methods are used effectively by leasing staff

7. Directs staff to respond to all resident requests or complaints in a timely, efficient and courteous manner

8. Designs, implements and maintains resident retention programs including newsletters, recognition and social activities

9. Reports unusual or extraordinary circumstances regarding residents or the property

10. Seeks educational and development opportunities in order to stay current with company goals and industry trends

11. Responds to changes in organization and property by assuming additional responsibilities as assigned

12. Handles other such duties as requested

Must Effectively:

1. Ensure that on-site personnel comply with all published policies and procedures

2. Inspect exterior and interior of each assigned project weekly; prepares recommendations for repairs and replacements and follows up for approvals and completion

3. Review delinquent accounts and takes required collection action; transmits all collected funds immediately.

4. Audit petty cash

5. Review sampling of new leases, checks for completeness, accuracy, and insuring leasing procedures are followed by staff

6. Maintain accurate vacancy report status and submits reports

7. Monitor Preventative Maintenance Calendar: reviews status of complete and incomplete work orders, resolving problems

8. Prepare property budget and reviews all financial report monthly to ensure adherence to operating budget. Explain all variances

9. Review all contractual services and solicits new bids as needed. Approves all purchase orders and routinely inspects inventory and supplies

10. Conduct interviews for site personnel, monitors and evaluates performance, ensure compliance with Federal and State employment laws, submits payroll, and recommends salary action

11. Prepare short term and long term marketing plans, approves advertisements, and ensure vacant units are market ready

12. Maintain systems for supporting efficient procedures (filing, business correspondence, purchase orders, rent collection, property inspections, maintenance, staffing, resident relations, etc.)

13. Respond to changes in organization and property by assuming additional responsibilities as assigned.

14. Work with resident activities and the resident service coordinator (if applicable)

Minimum Qualifications (Knowledge, Skills, and Abilities)

a) Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Property/Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s)

b) Bachelor’s Degree in Business preferred or related experience in Property Management

c) Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

d) Effectively convey ideas, images and goals to a diverse group of personalities

e) Must possess a positive attitude and the ability to smile under all circumstances

f) Achieve Fair Housing certification prior to interaction with prospects or residents

g) Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite, as well as community software applications

h) Able to participate in training in order to comply with new or existing laws

i) Able to work evenings and weekends

j) Present self in a neat, clean and professional manner

k) Comply with expectations as demonstrated in the Employee Handbook

l) Strong interpersonal & business communication skills

m) High level of organization and attention to detail

n) Knowledge of financial reporting

o) Excellent judgment in matters pertaining to the Property

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• What apartment industry designations do you currently have?
• How many years experience do you have with Section 8 project based housing?

Ability to Relocate:

• Martinsville, VA 24112: Relocate before starting work (Required)

Work Location: In person