Description

Physicians Surgery Center is a lively and fast-paced ambulatory surgery center that specializes in providing patients with the latest in surgical options. We are currently looking for a caring and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will have the opportunity to work in a fulfilling career in healthcare. Candidates with healthcare experience are preferred as this position. 

You'll be a great fit if you find joy in:

• Answering phone calls from patients, referring doctors, and vendors in a friendly and welcoming manner
• Having face-to-face interactions with patients to verify demographic and health insurance information
• Updating data in an Electronic Health Record with accuracy and attention to detail
• Collecting payments of all types including cash, checks, and credit cards with professionalism and tact
• Prepping paperwork, mailings, and clerical duties
• Scheduling appointments and managing the office schedule
• Reconciling and processing Accounts Receivable in our Business Office

What you get:

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Excellent health insurance benefits; eligible on the first of the month after 30 days of employment.
• Generous 401k matching program with immediate 100% vesting
• Paid time off with immediate accrual
• Paid holidays available on day one
• Free counseling and support services
• Employee Perk Package

Requirements:

• Customer service experience
• Experience collecting payments
• Front Desk experience in a healthcare setting preferred
• Have strong hospitality skills and exceptional patient care focus.
• Have an acute sense of attention to detail
• Be able to multitask and work in a fast-paced environment.
• Strong communication skills and computer knowledge
• Enjoy working in a team environment.

If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!

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