Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The North America VAS Commercial Operations team is tasked with leading a cohesive, globally consistent Sales and Commercial operations strategy and delivery model. We have six functional areas of focus which are,

• Pipeline Management and forecasting of new sales, net revenue and performance metrics. 

• Strategic planning inclusive of goal setting and outlooks for pipeline and revenue, identification and quantification of risks and opportunities, and ad hoc projects to drive revenue growth and expansion of product adoption across the region.

• Business Analysis with a focus on trends, data analytics, dashboards, and sales tools.

• Business Planning will focus on sales process delivery and optimization, sales cadence governance, territory management, business operations, inclusive of risk and audit activities.

•  Sales Incentive Planning – partnering with the Sales Comp team on driving Sales behavior through incentive programs and quota performance.

• Sales Enablement, training and adoptions of sales best practices.

What a Manager of VAS North America Sales and Commercial Operations does at Visa:

The Manager of VAS North America Sales and Commercial Operations will be responsible for leading the implementation of effective sales and commercial strategies to drive revenue growth and expansion of our business model across the region. In addition, the role holder will develop and execute new, transformation projects to drive our Sales and Commercial Operations processes to achieve best in class sales execution. The position will work closely with regional Value-Added Services (VAS) other functional leaders to implement and coordinate systems and procedures. 

Responsibilities

Support individual pipeline reviews & updates and VAS monthly AANR outlooks. Support quarterly and annual revenue and pipeline forecasting and goal creation with Sales Leadership and Finance MSO (Multi-Year Strategic Outlook) support. Quota setting and working with comp team to align plans and quotas at individual level and support any queries. Partner with Sales Ops Support to simplify operations and drive consistency and efficiencies in the Sales process. Support on QBR/MBR preparation for various internal updates. Signed Not Live and Deal Performance tracking, reporting & driving revenue acceleration through aligning resolution plans with Sales & other functions. Support collections effort in region to improve cashflow. Sales planning and territory management. AANR governance and application of appropriate process/policy. Ad-hoc projects including analysis for revenue driving initiatives.

Why this is important to Visa?

This position will support the global sales function of our Visa Value Added Services (VAS) organization, which is a USD8B revenue portfolio. You will be part of a high-impact sales & commercial operations team responsible for empowering the next chapter of growth for Visa. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This role will be located at our San Francisco or Austin office.

Qualifications

Basic Qualifications
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• At least 7-10 years of work experience, including significant experience in financial management and strategic sales operations planning in a B2B high-growth sales environment.
• Minimum bachelor’s degree or equivalent with focus in Business/Finance or related business field.
• Strong communication skills and ability to build strong stakeholder relationships in a complex, matrix organization, including collaboration among Sales, Marketing, Finance, Operations, Product, Technology and Customer Service teams at different levels.
• Must be results-oriented, organized, able to handle multiple urgent tasks and must effectively deal with ambiguity.
• Strong working knowledge of CRM (MSFT Dynamics), MSFT Excel/Power Point and Tableau
• Solid understanding of the electronic payments industry, its products, services and technologies would be beneficial but not a necessity.
• Interest and intellectual curiosity regarding the global financial system, as well as FinTech and business models

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 94,800 to 154,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.