About the role:

Samsara is looking for a Sales Operations Specialist to play a critical role in scaling systems. Processes and policies for our Global sales organization. The ideal candidate has experience at a high-growth B2B Saas company and is passionate about being part of a fast-paced, fast-growing company.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click hereto learn more about Samsara's cultural philosophy. 

In this role, you will:

• Partner with our Sales teams to develop strategies to enable our Global sales team to scale effectively, including process optimization, process redesign, or development of new process/policies
• Develop operational measurements to identify business process issues and provide recommendations and solutions to business issues. Identify key opportunities for improvement through analytics, qualitative insights and cross-functional partnership
• Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations, conducting UAT testing, and supervising Sales communications 
• Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sale processes
• Assist with administering all sales systems, including SFDC, telephone queues, 3rd party software providers, and proprietary software tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 4-8 years of experience in a sales operations role or experience in similar growth or operations roles in a dynamic environment
• Strong organizational skills and business judgment with the ability to handle projects with little to no supervision end-to-end
• Excellent communication and critical thinking skills to understand sales policies and processes at a company and customer sales rep level
• Bachelor's degree or higher from a top university; business, finance, economic, business, or engineering focus is a plus; MBA is optional
• Experience as a Salesforce administrator is a plus but not required