• The Salesforce Developer/Administrator must possess a balance of analytical, creative, and strategic thinking skills, while being focused on producing and executing high quality integration an implementation of applications. The ideal candidate will have experience delivering digital marketing campaigns through marketing automation and CMS tools of Hubspot and Salesforce.
• Directs, oversees, and assists with the selection, implementation, and installation of software applications used by the organization (related to business intelligence).
• Provides guidance and consultation on applications and related services to other departments, which may include reviewing system documentation, feasibility, design, testing, and implementation.
• Coordinates the resources needed to meet client and/or business objectives related to software applications.
• Assesses hardware/software systems, applications, and processes to facilitate a larger business information systems (BIS) strategy.
• Develops and authenticates BIS business continuity plans.
• Develops and adheres to departmental budget.
• Ensures compliance with applicable company, state, and federal laws, statutes, and regulations related to business applications, as appropriate.
• Design, develop, test, document, and deploy high quality business solutions on the Force.com, Epicor and Jira platforms
• Proactively seek out and identify needed system changes
• Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
•  Manage the change control process including sandbox design and release management best practices
• Develops and creates advanced-level customized reports, dashboards and respond to ad hoc reporting requests as needed
• Handles and implements third-party integrations and trouble-shoots any issues with partner and applications as they arise
• Handles all feasible development work in-house and manages all development projects and resources, ensuring what is being built stays true to the original scope of work and using the Agile development process
• Creates project documentation, including user interface guides, training documentation or other functional specific documents and change orders
• Maintain, enhance, and create workflows, Process Builder flows, Visual Flows and other functions and configurations within the Salesforce.com, Epicor and other integrated environments.
• Thoroughly unit test development deliverables and participate in business user acceptance testing
• Validates test cases and results against requirements
• The Salesforce Administrator/Developer will be developing complex, macro driven reports to summarize system information for Senior Management
• Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase 
• Comply with department ISO 9001 processes and company quality policy.
• Manage and lot time worked daily by project code.
• Provide miscellaneous support to other departments as needed.
• Performs other duties as assigned to better the department or company.

• In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems.
• Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality.
• Previous re-engineering experience updating an existing Salesforce.com configuration to provide solutions for reporting, workflows, and enhanced functions.
• Professional experience in the development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud).
• Proficient in Apex, Visual Force, SOQL development, Java Script, and Salesforce Lightning
• Experience in SFDC Design, Analysis, Configuration, Customization, and Coding.
• Experience with the SFDC data model and the data migration/integration capabilities of SFDC
• Knowledge of and experience with Salesforce data tools such as Data Loader, SFDC Outlook connector, etc.
• Handle web services API integrations with other internal and 3rd Party systems - Epicor ERP and Hubspot.

Job Summary