You haven't searched anything yet.
Now is the time to join us!
Virgin Pulse and HealthComp are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
Who are you?
As a Member Services Specialist you’ll leverage your expertise in health benefits and customer service to serve as an advocate for our members to support their healthcare needs. Member Services Specialist must thoughtfully identify solutions to intricate and often complex matters within the health benefits industry to ensure our members needs are met. This role will require a high level of customer service support to our members with a key focus on an empathetic resolution-oriented approach via inbound/outbound calls, email, and chat.
In this role you will wear many hats, but your knowledge will be essential in the following:
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
What you bring to the Personify Health team
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges up to $21.00 per hour. Note that salary may vary based on location, skills, and experience. This position is eligible for health, dental, vision, mental health and other benefits.
Full Time
$31k-38k (estimate)
05/19/2024
05/17/2025
The job skills required for Member Services Specialist include Customer Service, Billing, Verbal Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Specialist positions, which can be used as a reference in future career path planning. As a Member Services Specialist, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Specialist. You can explore the career advancement for a Member Services Specialist below and select your interested title to get hiring information.