18 Guest Services Associate Jobs in Richmond, VA
Virginia Museum of History & Culture is Hiring a Guest Services Associate Near Richmond, VA
Position Description
Updated May 2, 2024
Title: Guest Services Associate
Division: Guest Engagement
Reports to: Manager of Guest Services
Position Status: Part-time; Non-Exempt
Starting Pay Rate: $14.00/hour
Position summary:
Guest Services Associates serve as a part of the Guest Engagement Division and report directly to the Manager of Guest Services. They are tasked with creating a welcoming environment for all Virginia Museum of History & Culture guests, while providing excellent customer service, accurate wayfinding information, and maintaining a friendly retail experience. In addition, qualified candidates will assist with digital outreach and on-site programming as needed.
Duties & Responsibilities:
- Staff desks at museum entry points, assist guests with wayfinding and exploration, and provide excellent customer service to all guests
- Operate POS systems to process admission and retail sales, assist with visual merchandising, and maintain the appearance of the museum store
- Fulfill web and mail-order purchases and assist with digital outreach initiatives and on-site programming for students and adults
- Perform other duties as assigned
Knowledge, Skills & Abilities Necessary:
- Must be responsible, flexible, punctual, and able to work well under pressure
- Must possess excellent communication skills, knowledge of Microsoft Office, and an interest in Virginia history
- Physical requirements include standing for long periods of time, retrieving merchandise that can weigh up to 30 pounds, and the ability to work weekends and select special events
Education & Experience Requirements:
- High School Diploma or Equivalent
- Retail and point of sale experience preferred
- Customer service experience preferred
Note & Special Requirements:
- Must be able to work weekends and some nights.
Application:
If interested in this job opportunity, please apply and upload your cover letter and resume to https://virginiahistory.isolvedhire.com/jobsearch/?job_board_classification=Job_Opportunities.
The Virginia Museum of History & Culture is owned and operated by the Virginia Historical Society - a private, non-profit organization established in 1831. The historical society is the oldest cultural organization in Virginia, and one of the oldest and most distinguished history organizations in the nation. For use in its state history museum and its renowned research library, the historical society cares for a collection of nearly nine million items representing the ever-evolving story of Virginia.
The Virginia Historical Society is an Equal Opportunity Employer.
Job Summary
Part Time
$37k-47k (estimate)
05/27/2023
07/02/2024
virginiahistory.org
Richmond, VA
<25
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The job skills required for Guest Services Associate include Customer Service, Communication Skills, Microsoft Office, Initiative, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Associate positions, which can be used as a reference in future career path planning. As a Guest Services Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Associate. You can explore the career advancement for a Guest Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Associate job description and responsibilities
An associate guest service also manages membership application requests and evaluates eligibility.
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Monitor and operate various PBX equipment's and manage all calls and schedule all wakeup calls and provide services to guests as per requirement.
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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Associate jobs
View more details on Guest Services Associate salaries across the United States.
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Guest services associate are hospitality specialists who typically work at hotels.
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See the full list of Guest Services Associate skills.
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According to resumes from both Guest Services Associates and Service Agents, some of the skills necessary to complete the responsibilities of each role are similar.
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Helping employees understand different services and products they are unfamiliar with.
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Step 3: View the best colleges and universities for Guest Services Associate.
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