JOB SUMMARY:

The Technician is highly skilled and capable of working independently, while providing an excellent customer experience.

RESPONSIBILITIES & KEY ACTIVITIES:

• Provide top of the line customer experience
• Ability to diagnose and repair general electrical systems, while maintaining high voltage awareness
• Communicate and collaborate with all members of the service team
• Follow correct repair order documentation of all repair procedures
• Review appointment schedule, plan travel time and visit duration for mobile services
• Demonstrate attention to detail and passion for creating positive client experiences
• Clean, maintain and organize the mobile service vehicle
• Creatively solve customer concerns in a fast-paced work environment
• Work with the appropriate management software to properly document the customer vehicle repair process
• Have a passion for sustainable transportation and changing the automotive industry