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VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous 401(k) plan with a company match of up to 4% of your compensation.
POSITION SUMMARY:
The Member Experience Director takes ownership of the membership acquisition process from beginning to end. This position hires, trains and directs a team of Membership Ambassadors to ensure every new member has a positive buying experience and is warmly welcomed and oriented to the club. The team focuses on and executes best practices to ensure effective member acquisition, member integration, and the creation of NPS “Promoters”. The Member Experience Director is responsible for the club achieving its membership goals. This position will be provided with direct supervision by the General Manager and Assistant General Manager, and a dotted-line reporting relationship to the Vice President of Member Experience. The Member Experience Director must be highly organized and able to lead a department.
COMPENSATION AND BENEFITS INCLUDE:
QUALIFICATIONS:
For more information about VillaSport, please visit our website at www.villasport.com.
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
Full Time
Sports & Recreation
$87k-119k (estimate)
04/12/2024
06/10/2024
villasport.com
THE WOODLANDS, TX
500 - 1,000
Private
ALLAN VEENENDAAL
$10M - $50M
Sports & Recreation
The job skills required for Member Experience Director include Customer Service, Leadership, Building Relationships, CPR, Presentation, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Experience Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Experience Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Experience Director positions, which can be used as a reference in future career path planning. As a Member Experience Director, it can be promoted into senior positions as an Education Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Director. You can explore the career advancement for a Member Experience Director below and select your interested title to get hiring information.