Vida Integrated Health is actively seeking a Front Desk Coordinator, to be part of our great team at our Vida Madison (Seattle) clinic!
The ideal candidate will have great customer service skills, be hard working, and be energetic. Experience in the front office or hospitality is preferred. Experience in the healthcare field and general knowledge of health insurance is a great advantage, but not required.
Schedule: Full time, Tuesday - Saturday
Tues - Thurs 10:30 am - 7:30 pm
Friday 9:30 am - 6:30 pm
Saturday 7:30 am - 1:00 pm
Perks & Benefits of Joining Vida:
Generous and Flexible Paid Time Off
Paid Holidays
Medical, Dental, Vision, Life Insurance, and more.
Internal Wellness program with $2,000 in annual credits
Product & Supplement Discounts
401(K) with employer match
Responsibilities:
Greet and assist patients in a friendly and courteous manner.
Check patients in and out, and schedule appointments in person and by phone.
Answer phones and make calls.
Collect payment, copays, deductibles and inquire on previous balances.
Explain insurance coverage to patients in a clear concise way.
Prepare new records, files, and maintain records.
Assist with projects, administrative tasks, and any other clinic task as assigned to support the team.
Keep front area neat and tidy at all times.
Qualifications:
Ability to multitask answer the phone, check in and schedule patients, respond to internal messages.
Ability to maintain attention to detail while working in a fast-paced environment.
Ability to work independently to complete and execute tasks, and ability to work with others as a team as well as able to learn quickly from oral and written instructions.
Strong customer service skills, verbal communication, and professionalism.
Computer Skills (Word, Excel, Teams)
Must be able to lift up to 15 pounds able to take out trash/shred container.
Experience in a fast - paced administrative role is a plus!
About Company:
We are a premier provider of integrated health care serving the greater Seattle area. Our team of fully licensed healthcare providers come together under one roof with one common purpose to help you meet your goals. Our passionate specialists offer a range of treatments including chiropractic care, physical therapy, and more.
At Vida, we all work together alongside our patients, to create the most effective treatment plans and outcomes. Our providers actively collaborate and share knowledge in weekly patient roundtable meetings, and have the convenience of simply walking down the hall to chat to another provider. It is a great way to work, and the patients benefit enormously. For providers and patients alike, we believe Together is Better!