Regional Operations Manager

About Us: VetnCare, an Inc. 5000 and Bay Area Fast 100 company, is a clinically led community of AAHA-accredited hospitals within the general San Francisco Bay Area. Committed to putting leadership back into the hands of veterinarians, we provide community and business support for our veterinarian partners so they can focus on patient care, and believe the best quality veterinary care comes from locally managed hospitals.

We provide our pet families with access to all aspects of clinical care, including, wellness and preventative care, urgent care and internal medicine, surgery, dentistry, ultrasound and xray, as well as numerous advanced practices including oncology, ophthalmology, dermatology, orthopedic surgery and exotics.

The role: We are seeking a Regional Operations Manager (ROM). The ROM is the COO of their region of hospitals, accountable for leading and assisting their local managers as they provide exceptional team culture, pet family experience, financial performance, and growth of their sites.

You: You are a natural, level headed leader with a record of strategically streamlining, enhancing and growing a business. You must have a passion for animal care and teamwork. Our ideal candidate has had experience managing multiple veterinary or human healthcare sites in a dyad leadership structure and understands how clinical performance drives business outcomes. This person must thrive in a hands-on, rapidly changing entrepreneurial environment and embody VetnCare’s core values of: Curiosity, Problem Solving, Desire to Serve, and Together as One.

Key accountability areas:

• Regional clinical outcomes
• Regional performance: people, revenue, profitability
• Regional infrastructure and facilities
• Regional M&A integrations

Core Competencies:

• Excellent communication
• Strategic planning, thinking, problem solving
• Financially and technologically literate & savvy
• Team leader - models good behaviors, empowers, motivates, supports, grows and holds team accountable
• Comfortable with and able to navigate ambiguity

Qualifications & Skills:

• 3 years' of positive and productive veterinary or human healthcare multi-site and team management experience
• Demonstrated experience growing revenue and client base for a business
• Demonstrated ability to mentor and develop others
• Demonstrated experience onboarding, offboarding, and delivering corrective action plans to employees
• Excellent technology skills including familiarity with the Google Suite of programs
• Schedule flexibility to regularly travel across locations as needed

Benefits:

• Medical, Dental, and Vision Insurance with Generous Employer Contribution
• Health and Dependent Care Savings/Spending accounts
• Paid Time Off and Holidays
• 401k with a Generous Employer Matching Program
• Petcare Benefits

VetnCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For individuals assigned and/or hired to work in California, VetnCare is required by law to include a reasonable estimate of the compensation range for this role. A reasonable estimate of the current range for this position is $100,000 to $115,000, dependent on experience.

This compensation range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skills sets, experience and training, licensures and certifications, education, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case.