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Client Engagement Manager
Verily South San Francisco, CA
$89k-116k (estimate)
Full Time | Scientific Services 7 Months Ago
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Verily is Hiring a Client Engagement Manager Near South San Francisco, CA

Who We Are

Verily is a subsidiary of Alphabet that is using a data-driven approach to change the way people manage their health and the way healthcare is delivered. Launched from Google X in 2015, our purpose is to bring the promise of precision health to everyone, every day. We are focused on generating and activating data from a variety of sources, including clinical, social, behavioral and the real world, to arrive at the best solutions for a person based on a comprehensive view of the evidence. Our unique expertise and capabilities in technology, data science and healthcare enable the entire healthcare ecosystem to drive better health outcomes.

Description

The Client Engagement Manager will work with a defined set of clients within Site Solutions to ensure client expectations and deep client relationships are achieved. This role will be the trusted advisor to the clients, promote engagement and develop and execute risk mitigation plans. This role requires access to protected health information; maintaining the security and confidentiality of all protected health information is paramount.

We are open to considering candidates in our Dallas, TX, Raleigh, NC, South San Francisco, CA, or Boston, MA offices.

Responsibilities

  • Partnering with clients to ensure our SaaS platform is optimally configured and integrated into their daily workflow.
  • Engaging with stakeholders in client accounts to ensure our solutions are aligned with their goals effectively.
  • Advocating with internal product and engineering teams as a passionate advocate for client needs as part of the strategic roadmap.
  • Manage project implementation for new statements of work.
  • Provide training for new feature releases.

Qualifications

Minimum Qualifications:

  • Experience working in a SaaS organization and/or hands-on familiarity with healthcare technology.
  • Bachelor's degree along with at least two years of clinical research experience.
  • Experience working on multiple concurrent projects.
  • Ability to travel up to 30% of the time.

Preferred Qualifications:

  • Familiarity with CTMS.
  • Experience managing research related finance.
  • Enjoys solving complex problems.

The US base salary range for this full-time position is $87,000 - $133,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

#LI-EB1

Why Join Us

Build What's Vital.

At Verily, you are a part of something bigger. We are a diverse team of builders innovating at the intersection of health and technology—united by a shared spirit of curiosity, resilience and determination to make better health possible for all. This builder mindset means your fingerprints will be on the work that shapes the future of health.

Fulfilling our precision health purpose starts with the health of our Veeps, which is why we offer flexibility, resources, and competitive benefits to support you in your whole-person well being.

Our culture reflects the behaviors that stem from living our values every day in how we Innovate Healthcare and Technology, Gain Velocity as One Verily, and Respect Individuals. As One Verily, we uphold our collective accountability to sustain this culture and to create a VIBE (Verily's Culture of Inclusion, Belonging, and Equitability) where all Veeps feel included, a sense of belonging, and have opportunities to grow.

If this sounds exciting to you, we would love to hear from you.

You can find out more about our company culture on our LinkedIn Company Page and Verily Careers page.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$89k-116k (estimate)

POST DATE

10/17/2023

EXPIRATION DATE

05/14/2024

WEBSITE

verily.com

HEADQUARTERS

SOUTH SAN FRANCISCO, CA

SIZE

500 - 1,000

FOUNDED

2015

TYPE

Private

CEO

ANDY CONRAD

REVENUE

$5M - $10M

INDUSTRY

Scientific Services

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The following is the career advancement route for Client Engagement Manager positions, which can be used as a reference in future career path planning. As a Client Engagement Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Engagement Manager. You can explore the career advancement for a Client Engagement Manager below and select your interested title to get hiring information.

If you are interested in becoming a Client Engagement Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Engagement Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Engagement Manager job description and responsibilities

Develop and manage relations with key client stakeholders.

03/01/2022: Troy, NY

Direct estimation workshops to know level of effort for proposed engagements.

03/29/2022: Wichita Falls, TX

Engagement managers usually work as part of a team on client projects.

03/30/2022: Lexington, KY

Client Services Managers must be excellent communicators capable of leading a team.

02/24/2022: La Crosse, WI

Client Services Managers have the following job duties and responsibilities.

04/18/2022: Medford, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Engagement Manager jobs

Engagement does not always have to be about recognition and appreciating the efforts of the employees.

03/06/2022: San Diego, CA

Before the testing begins, a means of secure communication must be established with the client.

03/27/2022: Minneapolis, MN

Regardless of supposed exposure to sensitive data, all report templates and tester machines should be sufficiently scrubbed following each engagement.

02/11/2022: Grand Rapids, MI

Communicate deliberately and regularly.

03/18/2022: Galveston, TX

Establish ground rules for the team.

03/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Engagement Manager.

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