Field Service Representative – Dispatchable FSR
As a Field Service Representative, you’ll be on the front lines providing operations and maintenance
expertise on water treatment systems for customers in a variety of locations. This mission critical role
involves working on a variety of technologies including, media filtration, softening, reverse osmosis
(RO), ion exchange (IX), de-oxygenation, electro deionization, Membrane BioReactor and
ultrafiltration (UF) – in both pure water and wastewater applications. To be successful in this
profession, you’ll need to have excellent mechanical and/or electrical know how and problem-
solving skills. If you like the idea of working in a challenging role doing meaningful work you can feel
proud of, here’s more…
What you will do:

• Operate, monitor, and optimize a variety of water treatment equipment
• Bridge and LTSA installation and start up as needed(heavy mechanical labor at times)
• Conduct maintenance and calibration activities
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in

addition to various other site-specific testing requirements

• Monitor and maintain chemical injection systems
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air

compressors, ejectors, process pumps, blowers, and instrumentation

• Create and maintain site paperwork, weekly, monthly reports and provide customers with

detailed technical summaries of work performed

• Develop site specific procedures applicable to the operation one of our pure water and

wastewater equipment at a variety of customer sites including refining, nuclear, and beverage
accounts

• Consult with customer management and operation teams
• Ensure contract compliance of volume and quality specifications
• On call support as needed for ongoing site operations
• Strong performance around Environmental, Health and Safety a must
• Other duties as required

About You:
This is a service role and you’ll bring your positive attitude to work with you every day because
making other people happy makes you happy. To be successful in this role you should have the
following:

• High School Diploma / GED / Home School Certification OR international equivalent and 2

years’ experience of service/maintenance or equivalent in an industrial environment

• A minimum of 2 years experience in industrial water treatment related to MMF, RO, UF minor

chemical injection systems desired

• Working experience with chemical injection systems and troubleshooting is preferred
• Experience in hands on mechanical and minor electrical work
• Previous experience developing and maintaining site safety management systems(EHS

compliance)

• Previous experience with the operation and maintenance of analytical instrumentation used for

quality assurance on water treatment equipment

• Ability to travel throughout the territory as needed( up to 75% travel)
• Ability to gain and maintain access to sites as assigned including refineries/Nuclear unescorted

access

• Valid Driver’s License and satisfactory driving record per Fleet department guidelines