1 Desktop support Job in Minot, ND
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Vdart is Hiring a Desktop support Near Minot, ND
Job Details
Job Title: Desktop Support
Location: Minot, ND - Onsite
Duration: / Term: 6 months Contract
Job Description:
Experience Desired: 5 Years.
Qualification:
As a Contractor's Field Support services provide hands-on support for infrastructure devices in the Workplace & field. Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes. Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.
Responsibilities:
- Contractor's Field Support services provide hands-on support for infrastructure devices in the Workplace & field. Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes ("IMACs").
- Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.
- Company Hardware and software maintenance and support .
- Workplace (Laptops, Desktops, and iOS) device optimization and configuration.
- Contractor shall provide onsite desktop services for supported desktop, supported desktop software, and supported devices at Company-designated locations. Locations may be modified from time to time by the Company in accordance with the Agreement using the applicable Change Control Procedures.
- Contractor shall provide onsite Desktop services in English for supported desktop, supported desktop software, and supported devices.
- Contractor shall perform the desktop services in a manner that minimizes interruptions to Company's daily operations.
- Contractor shall perform proactive maintenance of the supported desktop, supported desktop Software, and Supported Devices to minimize downtime.
- LogMeIn as the primary remote-control tool; Company remote control software used as a backup method only.
- Field Services Support shall not manage P1 tickets.
- Field Services support shall manage single user Incidents and VIP tickets, P2, P3, P4, along with Service Requests only.
The supported devices are listed below:
- Desktops & laptops
- Apple Mac OS for remote connectivity (e.g., Citrix), where applicable
- Printer queue and break/fix coordination
- iOS devices
- Android devices, where applicable for Mobile Device Management
The supported software is listed below:
- Enterprise software part of Company's standard workplace image (desktop and laptop)
Provides meeting support and assistance with the use of AV hardware.
Set up and install A/V equipment such as projectors, TV's, speakers, microphones, and cameras.
Maintains functionality of A/V technology and replaces non-working, damaged or obsolete equipment; performs minor equipment repairs or replaces
user-serviceable parts on A/V equipment.
Key Skills:
Desktop Support, VIP Tickets, IMAC.
VDart Inc is the leading global provider of digital solutions, products and talent management company providing digital technology solutions in Automotive, Manufacturing, Energy & Utilities and Healthcare Industries. Led by a strong global team located across 10 countries including USA, Canada, Mexico, Brazil, UK, Japan, Australia & India. We are currently accepting applications from staffing firms for our Preferred Partner Program, where we align niche staffing firms with specific verticals based on their strengths.
Job Summary
Full Time
IT Outsourcing & Consulting
$51k-63k (estimate)
05/18/2024
05/30/2024
vdart.com
ALPHARETTA, GA
200 - 500
2007
Private
AARTHI RAJASEKERAN
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for Desktop support include Desktop Support, iOS, Android, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
Similar Jobs
Popular Articles
